The negative reviews that I have read regarding this property were exaggerated and mainly false. (I have traveled all over the world so I have experienced many different Hotels and levels of service) and this was in general what I consider a great vacation hotel. The rooms were clean and comfortable. Nice Guests and children were everywhere. The pool area was kept so clean everyday. Power washing the stone floors in the AM, water recirculation in pools, sweeping up the leaves from the beautiful trees daily etc...
I have to say, the Beach was not so great. The Westin has nothing to do with this though. I believe if you choose to vacation in an area that HUGE cruise ships dock you will not find pristine beaches.
If I had to make complaints here they are: the pina colada drinks and blended tropical drinks that my husband and I ordered were very weak! I rarely drink ever and I would imagine that I would know if a drink contained alcohol (get buzzed or strong taste) and these were so weak. The breakfast buffet is $24.00 US dollars per person per day. If you eat next door at the Myan Palace between 7 & 9 AM the cost is 2 persons and kids under 5 for $ 17.00 US. We walked next door every morning for breakfast and saved about $ 30.00 every morning. The Mini bar situation is nuts. If you put anything in the Mini Bar they will try to charge you as having used your own items????
I loved my vacation. The Hotel was great …Relax and enjoy….
- Official Description (provided by the hotel):
- Experience the charm of a vibrant Mexican city from accommodations at The Westin Resort & Spa, Puerto Vallarta. Our beachside resort in Puerto Vallarta sits just 15 minutes from downtown, where you'll find quaint cobblestone streets, lively shops, excellent dining, and a pulsating nightlife. ... more less
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- Also Known As:
- Westin Resort And Spa Puerto Vallarta
- Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
- Westin Puerto Vallarta
- Westin Regina Puerto Vallarta
- Puerto Vallarta Westin
- Westin Hotel Puerto Vallarta
- Westin Resort Puerto Vallarta