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CasaMagna Marriott Puerto Vallarta Resort & Spa
Ranked #8 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Chicago
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellent!”
Reviewed 6 March 2014

Great 4 star hotel, really close to airport without the airport noise. Can walk about 2 miles on the beach and almost no vendors. Rooms are more than adequate for Mexico. The outstanding point of difference was the service. Everyone from check in to check out was very friendly and helpful.
Very nice pool area and no wind! We may make this our annual beach getaway place as it is so easy to get to from Chicago and being a smaller airport, time from landing to being in our room was less than 45 minutes! Make sure Edvin takes care of you in their beach side cafe, Las Casitas, he is great! Fantastic fitness center and spa.

Room Tip: Plenty of ocean view rooms!
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Hawthorn1Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Baltimore, Maryland
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 March 2014

This place is fabulous. Beautiful but so effeciently done to take advantage of the pool and beach views. The pool is the best ever - large and great for swimmers or dippers at all levels. Food in all resturants first class with great fish and guacamole.

Would love to mention staff individually but everyone was great - friendly, courteous and helpful at all times - from our maid to the doorman, to front desk to waiters at bar and resturant.

We will be back.

Room Tip: Paid a little extra to get a beach view well worth it. Rooms spacious and very comfy.We had no nois...
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  • Stayed February 2014, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
1 Thank funsusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worden
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 March 2014

The pictures of this resort really shine it's best side...the resort seemed quite dated in very simple maintenance things, the pools which are the focal point to the resort all needed serious updating/ coat of paint, tiles fixed, ect. Outside our room on the 3rd floor, the tiles were broken, patched, overall bad condition! A little disappointing for such a resort, now to the positives...All of the staff from the arrival, bell hop, concierge, front desk, maid service, and especially the wait staff in the La Estancia restaurant were amazingly friendly and helpful. The beds were quite comfortable with nightly turn down service, and a little goodie basket which is a very nice touch! La Estancia has a wonderful brunch, a must try! Overall with some serious updating, I would stay again, mainly due to the fantastic staff!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MonaLisa65Stang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottCasaMagnaPVR, General Manager's Executive Assistant at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review, 6 March 2014
Dear guest,

Thank you for sharing with us your comments about your time at our property; I am happy to hear that the service of our staff had such a positive impression on you and helped you have a great vacation.

Regarding your comments on the pool, I thank you as well for these and I want to assure you that we are working on an action plan that allows us to improve this.

As you really enjoyed our Breakfast Buffet at La Estancia, I am certain that for your next visit you will be pleased as well in Mikado with a nice Japanese dinner prepared in front of you while our skilled chefs delight you with their Teppanyaki show.

I hope to see you back very soon and in the meantime I will be more than happy to assist you with any additional request you may have, please contact me at mhrs.pvrmx.exec.sec@marriotthotels.com

Kind regards,

Perla Ledesma
General Manager’s Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 March 2014 via mobile

This was my fifth time back at this hotel and we had a great stay as always. The employees around the hotel remember my family and say "welcome home" every time we get here which is a nice touch.

The best parts of the hotel are the infinity pool, great beach, the delicious and expansive breakfast buffet, the great service and the fact that it's in a quieter area than the hustle and bustle of downtown. Taxi rides to downtown and old town are $10 and under.

Nearly every room has a view of the ocean and rooms are neat and clean. The showers are wonderful with a lot of water pressure and a rain-like shower head. But the best thing about the hotel is the consistently great service.

Stayed March 2014
Helpful?
2 Thank Tiffany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 March 2014

Over the week of Feb 22 to March 1, 2014 my wife and I stayed at the CasaMagna Marriott. We had booked through Apple Vacations.
Other than the first day when there was confusion on what the hotel would provide for our stay, our stay was great. The Location of the hotel is in the Marina. Thus, there are ample choices for meals outside the hotel. In the hotel the Breakfast Buffet while somewhat expensive BUT is huge and there are tons of choices. They had everything from Omlettes to home made torillas and Quesodillas. The Pool and Pool Bar are great too, you can even get a drink by swimming up to the bar. They also have a very nice spa where my wife got her nails done. We also worked out in their fitness center which was also great and had very nice equipment, fresh fruit water and banannas for after our workout. We met lots of other guests who were nice. The doormen were also quite friendly and had great ideas for cheap excursions, shopping locations and restaurants. The rooms were very clean typical of Marriott properties and housekeeping was twice daily. However, they only changed the bedding twice during our stay, which was OK except a couple of times sand somehow got into the bed. But that was probably us. Again a great place to stay and a great vacation. We are excited to go back.

Room Tip: Book Rooms through Marriott directly so there is no confusion on services.
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Lorin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 March 2014

We stayed here over New Year's week for five nights. We were greeted by Grace, who helped us check in and provided us with a room upgrade so we had a view of the pool and the bay. She was a very kind and welcoming start to our stay. We ended up on the 3rd floor, but I would recommend a higher floor, if available, for even better views. We stayed in a spacious room with a king size bed. Everything was clean and well-maintained. The cleaning staff kept the room in great condition every day. There was a small fridge that had the usual expensive drinks/snacks, but there was also enough room for us to keep a few items that we had purchased at the Oxo down the street. We spent a lot of time poolside and I have to say that Ernesto was incredibly attentive and kind. It made our time even more relaxing. When we visited the concierge, Stephanie helped us several times and was very knowledgeable and provided us with great service. Most mornings we picked up a small breakfast of coffee and conchas at the little coffee shop on site. We didn't lay out by the beach, but we did walk along it a number of times and it was clean and comfortable. Staying near the Marina is comfortable and still very accessible to the downtown area. We took the bus a few times and a cab the other times and both are great options depending on how you like to travel. Overall, we were very pleased with our stay.

Room Tip: Ask for a pool/bay view and try for the 5th floor or higher!
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Stayed January 2014, travelled as a couple
Helpful?
Thank AnSyBu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellingham, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014

An excellent resort -- great location, beautiful pool (looking out at the ocean) and delicious food. Friendly and very helpful staff who went out of their way to accommodate our requests. My husband and I were there with our daughter, her husband and three kids to attend our son's wedding in town at Our Lady of Guadalupe church. Everyone had a great time! We definitely plan on going back!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KayS2255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CasaMagna Marriott Puerto Vallarta Resort & Spa

Property: CasaMagna Marriott Puerto Vallarta Resort & Spa
Address: Paseo La Marina Norte 435 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Puerto Vallarta
#5 Top resorts Hotel in Puerto Vallarta
#5 Romantic Hotel in Puerto Vallarta
#6 Luxury Hotel in Puerto Vallarta
#6 Business Hotel in Puerto Vallarta
#7 On the Beach Hotel in Puerto Vallarta
#12 Family Hotel in Puerto Vallarta
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — CasaMagna Marriott Puerto Vallarta Resort & Spa 4.5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Casamagna Marriott Puerto Vallarta Resort & Spa Hotel Puerto Vallarta
Casamagna Marriott Puerto Vallarta Resort And Spa
Marriott Puerto Vallarta
Puerto Vallarta Marriott

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