John and I are true "Marriott" people. I have tons of points with them and revel in using them in our various travels. They usually are great, but this time, the experience was spectacular!
We actually stayed at the Casa Magna twice in our recent visit to the PV area. We arrived for a two week stay, and began at this hotel for a few days before heading to Sayulita. From the moment we arrived we were treated to respectful, genuine service. Everyone from the valet at our arrival, to the front desk to the first bartender were all so nice.
Service here is top notch. They remember your name. They remember your drink. They treat you with utter respect regardless of language barriers.
The place itself is really lovely. The view over the ocean spans the entire lobby area, as it is all open air. Once on the outside grounds you step into the pool area to find a panoramic view of the beach. They keep the hotel very clean and orderly, and all the staff seems in sync with each other.
The food is very good. We only had a couple of things that were not up to standards, but for the most part, everything was not only fresh, and well presented, but also reasonably priced. As were the cocktails! This is key, since we have been accustomed to All Inclusives in the past, we were concerned about how that might add up. But it came out to be a deal! Especially since on this first leg of the trip we were on the "Sand Dollar" Special Package, with $50 (634 pesos) per day reimbursed. That was about two drinks each plus tip per day. We also stayed long enough to enjoy the other part of that package, with the 4th night FREE.
Our room was the perfect size, and upgraded as per my Gold Elite Status, with a view of the ocean. Again, great service by the staff, and clean and cozy.
The Fitness Center here is first class. I enjoy staying on my work out routine (as much as possible) when on vacation. So we hit the gym to find state of the art, well maintained equipment, a great work out atmosphere, and a private indoor pool attached. Highly impressive.
On the second leg of our stay, we were just "bookending" the trip, to be near the airport and to ease ourselves back into the real world (Sayulita is like a tropical dream, and remote) so we spent two nights back here. This time we upgraded to an Emperor Suite. Wow. Outstanding, and amazing with a double sized deck right on the beach. It was more than we needed for sure. You could have a party in this place! But it was a great way to wind out the trip, organize our bags, get those last bits of sun tanning in, and get to see the great staff again. Some of the same faces were there, but oddly, just 6 days from our first stay, the place was suddenly a third full. It was literally a ghost town compared to the previous week. But it was still lovely, just a little more sedate. This time around I got a massage at the OHTLI Spa. More on that in another review. Really great though. Service, style, price. Yea, especially the room that encompasses the many different after service spas, including a Jacuzzi, with great jets and the perfect temps, a foot bath Jacuzzi, a Hot Dip and a Cold Dip pool. With a relaxation room to boot! I also enjoyed a lovely pedicure that was worth every delicious moment.
This was a mix of both couples and families in a good way. While we normally avoid places that take kids, there was enough room for everyone here, so with the exception of a few splashers, it was overall pretty fun to watch everyone enjoy in their own way.
Special thanks to Victor at the Bar, and Grace at the Front Desk~ great customer service!
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- Also Known As:
- Casamagna Marriott Puerto Vallarta Resort & Spa Hotel Puerto Vallarta
- Casamagna Marriott Puerto Vallarta Resort And Spa
- Marriott Puerto Vallarta
- Puerto Vallarta Marriott