I have been fortunate to stay at the Marriott Casa Magna in Puerto Vallarta on six different occasions in the past six years.
This is by far the best Marriott I've ever stayed in and I'm a Platinum Elite member. This is a well oiled machine that is the epitome of first class service from beginning to end.
The General Manager (David) knows what he's doing and the staff is extremely well trained. My experience from the Bellmen, to check-in, to my awesome suite was filled with "welcome back" "welcome home" and "thank you for your loyalty".
I have Parkinson's Disease and I was traveling alone and some how the staff knew or remembered and could not have been kinder and more helpful.
I was greeted by name everywhere I went and treated like royalty. This is my favorite place to go when I'm on vacation.
A special thank you to Jacobee at check in, to my friends at the breakfast buffet especially the Restaurant Manager who's name escapes me (Raul ?) who was so friendly and appreciative.
If you get the chance to stay here, I assure you, you will not be disappointed.
5 STARS AND MORE
Thank You My Amigos
- Free Parking