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“Great Place, with Great connections”
Review of Andales on the Bay

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Andales on the Bay
Reviewed 22 August 2013

The location of Andales on the Bay is so convenient; you can walk to everything. It is also in the Original and last remaining bits of Charm of the Old Town.
I stayed in Unit 2 for the first week and found it to be comfortable, very clean and extremely spacious. If you like to cook, or entertain...there is plenty of space. The building is fairly new and well maintained. If I needed anything, the staff at the front desk found it for me. They are a wealth of information!
Week 2 I spent in Penthouse 7. It was a step into a much more Luxurious state. Better views, better FANTASTIC Kitchen. I Really, Really, enjoyed it. The 2 balconies really just opened up the whole space to the great outdoors.
I cannot say enough good things about the staff. There is always someone at the front desk during office hours. They will bend over backwards to make sure you have a great stay.
Some really nice advantages were the "Room Service" from Andales Restaurant that is located about a block away. Some nights you just don't feel like cooking or going out. You can order from Andales Restaurant Menu, and it will be delivered to your suite. Although Andales Bar is typically regarded as a cool Dive-Bar for the +50 crowd, they got a new Chef, and OMG, he is amazing!! The Burgers are always good, but "Chef" likes to show off his appreciation for Local Fish. It is always fresh.

I didn't think I would do this on Holiday, but maybe I'm getting older, and realize that others don't have it so good. You see this in a resort town all the time... the locals catering to the Holiday people. You know that there are unfortunate, hard working, local people that just can't make ends meet. The Owner of Andales has an effective
program set up to feed the less fortunate. Those that just can't catch a break. You can join in if you want. I thought that was amazing; and it was a good memory of my trip.

Room Tip: Units # 1 and #2 are easily accessible by one flight of stairs. The also have good views onto the...
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  • Stayed: March 2013, travelled with friends
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3  Thank Sandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 29 of 48 reviews

Reviewed 21 June 2013

Andale's on the Bay Vacation Rentals offers their guests beautifully appointed condos, equipped with all the amenities, delightful service and centrally located in Los Muertos Beach. Family and friends were so impressed they're already planning a return trip, and said they wouldn't stay anywhere else in Old Town.

  • Stayed: June 2013, travelled with friends
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1  Thank salud24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

We shared the three bedroom penthouse unit on the third floor for the week of Memorial Day this year. The location is perfect: right in the heart of Old Town but high enough up to be quiet and private. The unit is in great condition, the a/c works very well, the jacuzzis are really pleasant to relax in, and overall it's a space that is well worth the price.

The only two things I would point out is that the pillows in the bedrooms need replacing...they are kind of flat at this point; and the bedroom curtains could be heavier to block out the morning sunlight. The beds are very comfortable otherwise.

There is a convenience store immediately across the street which was handy for snacks and beverages.

Fabiola at the front desk is super helpful and very attentive. I would definitely stay here again.

Room Tip: The bigger two bedrooms have standard showers separate from the tub; the small bedroom is a combo an...
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  • Stayed: May 2013, travelled with friends
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1  Thank truthdweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2012

it is ALWAYS a pleasure to stay at Andales on the Bay in Olas Altas. The location is so convenient, yet a very quiet and peaceful setting in the busy Romantic Zone. So many options for food, nightlife, shopping and of course the BEACH! The rooftop pool is a perfect place to unwind from the busy street, and the condos are beautifully appointed and the beds are simply HEAVEN!

As you can see, I LOVED it!

The staff is friendly, available and very professional. Itis my favorite place to stay in Vallarta..

Room Tip: Well the penthouse is a "can't miss" and a MUST see!
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  • Stayed: April 2012, travelled with friends
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3  Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

Arrived on Saturday and have been staying in Unit 3. The booking was made via PVRP. This is one of the worst apt you can ever imagine. The features advertised and other information were 'misleading; to put it mildly.
Features:
Coffee Maker (none existent)
Maid service - advertised daily (ex. Sunday) turns out to be 3 times a week, turns out to be every other day (ex had the svc 1ce since arrival). The cleaning was minimalistic. I left a pot and pant on the cooker. This was moved to the sink by the maid – that is it. Other guest who’s been a long patron of the place was shocked to learn that the maid did not wash up and turned up only once since I’ve arrived. I also understood the a/c to couple units have been broken since January and nothing’s been done about it yet this is still being advertised as a feature.
Hot water - apart from the shower (which can take up to 5mins) is none existent through-out.
There is a loose cable hanging out by the bathroom sink - very dangerous indeed (pics to follow). Inform concierge no action to date.
The curtains in the bedroom falls short in width to cover up the room which means passers-by can see you.
The lightings throughout the flat too are very minimalistic, that would be fine if natural sunlight can shine through.
The worst bit is that the location of this unit is facing the back of the building and has no natural sunlight 'whatsoever'. It is as depressing as it can get. One can't tell if is cloudy, sunny or whatever. If the information was available at least potential customers can make an inform decision on whether to let or not. To suppress what is in my view key vital information that goes to the heart of individual's wellbeing is scandalous. Pics to all views to follow.
I have booked the flat for 2 weeks and on the 4th day am already looking to move. Having not had the time for vacation in 3 years I was so looking forward to some r/r. Staying in this particular unit offers me nothing of that sort. Frankly the unit should not even be offered for rent.
The pool is not heated but I understand this is quite common.
The location is convenient to the beach and local pubs – that is a good thing I suppose.

  • Stayed: March 2012, travelled solo
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2  Thank meltbaby1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gwgreen, General Manager at Andales on the Bay, responded to this reviewResponded 12 April 2012

This person rented from a reputable agency in town. Immediately after hearing his concerns, he was upgraded to a very large unit with balcony at no additional cost.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2011

December 2011, always clean, well maintained, friendly staff, penthouse this time with friends with 3 humongous bedrooms and 4 bathrooms, full kitchen, two balconies, private entry, what can I say, great accommodations, spacious! Roof top pool for day time enjoyment and those every so fantastic evening sunsets, close to everything you could want.

  • Stayed: December 2011, travelled with friends
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4  Thank KyantheBengal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2011

We just returned from another fantastic stay at Andales on the Bay. Can't say enough good things about this property. The location is perfect, right on Olas Altas just a block from the Los Muertos Beach. A fully equipped one-bedroom condo, with two washrooms, a King bed in the bedroom, a sofa bed in the living room,a large dining table, a fully equipped kitchen and a gorgeous balcony overlooking the fun-filled street. The furnishings are high end and modern. There is a lovely pool on the rooftop with great views, deck chairs, a palapa with a bar and fridge, and a bbq. The staff is friendly and helpful, and the building is secure with locked iron gates. Andales on the Bay is a refreshing change from a typical hotel room, it's like being home while enjoying gorgeous Puerto Vallarta!

Room Tip: Most units face Olas Altas, with lovely balconies. Some of the units are interior, so best to stick...
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  • Stayed: December 2011, travelled with friends
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2  Thank TorontoBrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andales on the Bay

Address: Olas Altas 513 | Zona Romantica, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 94 Speciality Lodging in Puerto Vallarta
Hotel Class:3 star — Andales on the Bay 3*
Number of rooms: 8
Official Description (provided by the hotel):
Good for how like to stay on quited place, with a pool on top and a nice view of the ocean. All rooms has full kitchen, living room , dining room, balcony, a/c, wifi, and maid service. Also we have our own restaurant, "andale restaurant" so you can enjoy one of the best margaritas on town made with our own signature tequila. Plan your next trip with us, and make this dream come thru. ... more   less 
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