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“Nice, in a little place by the sea kinda way”

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Las Palmas by the Sea
Ranked #33 of 121 Hotels in Puerto Vallarta
Reviewed 30 March 2014

We just returned from Las Palmas (Mar22/29 2014) Air Transat all inclusive.

Agreed there should be a few more loungers available so ya don't have to get up at 6 am to secure one with a towel, but had I not I would have missed the fantastic view of morning, mountains and Mexico, so I suppose it works for the best as it is.
Our room was 417, which was an astounding evening view of cruise and pirate ships, candle lanterns and fireworks, but we seldom sat there as there always seemed to be people to meet and enjoy the sights from the Oceanside patio bar. The boom was always tidy , even the odd procedure of removing the towels around 10 am, presumably to wash and return later in the day pretty son became normal. I read about the hard beds, and granted they were firm but I heard this is good for you and why not try something different on vacation.
I was a little disappointed in the discriminatory practice of insisting men have to wear shirts with sleeves in the central outdoor buffet while the girls and birds did not, however, my transat rep (who was very nice) and approachable explained that men apparently have "things that live under their arms" that can fly out and spoil others dining experience seemed a little implausible it did make it a little inconvenient to have to carry a sleeved shirt all the time.
The food might not be the top reason to stay at this resort, but it got the job done and I left as nourished as I had arrived.
One might want to be wary of the beach vendors, especially the jet ski people who do not always document the time you leave then claim you were out twice as long, demanding double the payment and threatening to call the police if you do not pay up.
The central court has a amazing breeze all the time and the on site convenience store staff are helpful and accommodating. Las Palmas has this kinda jungle bridge like walkways between the buildings and floors which gives it a very unique feel.
Overall I found the place and the people very pleasant (except for the quebecqois, but it's kinda like that everywhere) unless you want to sit under the palms by the pool, one hardly notices them. But the rest are an eclectic mix of Mexicans Americans and Canadians blue collar folk

Room Tip: Ocean view is well worth it
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  • Stayed: March 2014, travelled as a couple
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3  Thank birdshillbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 March 2014 via mobile

I have stayed at many places in PV and Las Palmas was not as fancy of a place compared to others the food was average and the rooms were what was expected since it is an older hotel, beds a little hard no mini bars.. Etc. More loungers by the pool is really needed. The activities staff definitely made the time there enjoyable. Oscar was fabulous at the aqua aerobics and activities in the pool his english was great, Luis was great to they both had an energy that was contagious. They were both hardworking and attentive, but very fun and free spirited, meeting them here was a pleasure and they made up for other areas that were lacking. So great friendly staff and that is whats important to me

  • Stayed: March 2014
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Thank Cachetona10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

Stayed here from March 20-27th 2014. Second trip back and still the same warm friendly staff. Upon arriving with my sister Antonio came over and gave me a big hug and recognized me from 4 years ago. Our room had an ocean view that I upgraded to and the soft sound of the ocean was all we heard before going to sleep. Rooms are still very clean and fresh linen every second day. The buffet has still many choices and breakfast with the great variety of fruit and fresh omlettes is great. When we went to the bar David recoginized me immediately and again hugs and welcome back. Edgar still has the same smiling face and so wonderful to be remembered. We love the fact that a lot of Mexican's stay here and you get to mix with them as well. If you are looking for a clean friendly hotel without a lot of fuss etc.stay here and just enjoy. A little noisy at times but usually the Canadian's having a little too much tequila that caused this. Thanks to all I have named and many more I did not for a lovley week.

Room Tip: Choose one with ocean view.
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  • Stayed: March 2014, travelled with family
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1  Thank sussiMilton_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

We were a little leery when we booked because we knew that the university students would be there. But we enjoyed them at the bar at night and came to know some of them. We were lucky that we never heard them at night. Yes the beds were hard but the pillows were fantastic. Ester cleaned our room beautifully, the floors were spotless. Edgar kept us entertained every night, and on his night off we went to bed early. Alejandro came to know us and called us Mumma and Papa, he would see us coming and our wine glasses were filled and waiting for us. Security was not easily identified and when we needed them, could not be found and the girl in the security office did not speak English or refused too. The pool lounges were an issue but my husband was up early and got us ours. Some more umbrellas would be nice. The area around the adult pool is small but at least 20 more lounges could be placed, need to be a little creative. The food was good, not always hot, but were told to take our plates to the grill where they could be warmed. The fish soup was delicious as was the carrot soup. The drinks and wine were good, and the food was good also at the a la carte . If the lounges weren't such as issue we would return. When we arrived we knew we needed a key for the safe and a remote so there was no problem.

Room Tip: Make sure you have a room with a balcony preferably over looking the adult pool and above the 2nd fl...
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  • Stayed: March 2014, travelled as a couple
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3  Thank Chickmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

After reading all the negative reviews we had some hesitations about booking here. Yes it is an older hotel and not a 5 star, but it is clean and safe. Staff did an amazing job making sure we were comfortable. After one particularly noisy night (we were there with the Spring Breakers) the hotel management sent us a fruit plate and a letter of apology for the noise.

We were in room 422 overlooking the adult pool. We had a great ocean/sunset view. Our housekeeping staff was great! My friend found her bed too hard so we just asked the maid the next day to bring her a foam mattress pad and more pillows........... no problem! Our air conditioner worked well and was quiet.

Food is what I expected for an inclusive. The salads and fruit was fresh daily. There was always a serving of fish, chicken and pork as well as roasted potatoes, pasta or rice. Deserts were amazing. We ate at the a la carte one evening and my grilled fish was really good! Our favorite waiter was at the buffet restaurant and his name is Pedro Cervantes.......... he always responded with "Okey-dokey!!" Hats off as well to Edgar, the lobby bartender, who always managed to serve everyone with a smile!

The activities staff were very friendly as well! Oscar did a great job leading the aquasize classes at noon! The evening entertainers worked hard to put on a good show with what they had.

I would stay here again!

Room Tip: A quieter room is overlooking the adult pool.
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  • Stayed: March 2014, travelled with friends
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1  Thank MacsMom11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

The location of this resort was very central and therefor it was easy to catch the bus to downtown or reasonable to take the cab.

The resort is small, clean and had a great atmosphere. Smoking is allowed there and this turned us off. There are non smoking rooms but they don't seem to face the ocean or have a balcony. The view of the ocean and the sunsets were amazing.

The food was just ok. There is no other restaurants on the resort so you only get buffet. We planed to eat as soon as the buffet changed for dinner or lunch so it was fresh. Breakfast was always good. We also supplemented with some meals out for a change. Try Pipi's downtown its GREAT!

Do not count on Wifi. It is only available in the lobby and many times that crashed while we were there. You do have the option of paying for Wifi if wanted.

The rooms and the beds are small. We got a cot placed in our room and it was a decent size.

Stayed: March 2014, travelled with family
1  Thank Bennetts-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

I had looked over reviews before we went and they were mixed, so I gave them the benefit of the doubt, thinking you can't please everyone all the time, we had the worst service, they were not nice at all, in the lobby and the food was the worst I have ever had. Beds were the hardest I have ever slept on or not slept on. I can understand people who work there behind the scenes not speaking English, but the ones that deal directly with the people should have al least some understanding of English, I encountered quite a few that just shook their head at me and walk away.

Stayed: March 2014, travelled as a couple
3  Thank Kitrina0408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Las Palmas by the Sea

Address: Privada Pablo Picasso Zona Hotelera Norte 126, Puerto Vallarta 48333, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#13 Top resorts Hotel in Puerto Vallarta
#20 Spa Hotel in Puerto Vallarta
#25 On the Beach Hotel in Puerto Vallarta
Price Range: £70 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Las Palmas by the Sea 2.5*
Number of rooms: 225
Official Description (provided by the hotel):
Experience the most refreshing way to vacation in Puerto Vallarta. Unwind together in our oceanfront Jacuzzi with panoramic view. Play in our two sparkling pools. Enjoy our beach club, with its wide range of activities. Indulge in a soothing massage. Treat your palate to delicious cuisine and cocktails at our restaurants and bars. Check out our nightly shows. At Las Palmas by the Sea you will enjoy your vacation. ... more   less 
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Also Known As:
Las Palmas By The Sea Hotel Puerto Vallarta
Las Palmas Puerto Vallarta
Las Palmas Sea Puerto Vallarta
Las Palmas Resort
Las Palmas Beach

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