We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Hilton Puerto Vallarta Resort(Puerto Vallarta)(Great Value!)
US$336
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$218
Bookit.com
View Deal
  • Free Parking
  • Breakfast included
Garza Blanca Preserve, Resort & Spa(Puerto Vallarta)(Great Value!)
US$280
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$196
Bookit.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$219/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Barcelo Puerto Vallarta(Puerto Vallarta)(Great Value!)
US$240
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$191
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Now Amber Puerto Vallarta(Puerto Vallarta)
Free cancellation until 25/07
Book now, pay at stay
US$398
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$331
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Beachfront
Marriott Puerto Vallarta Resort & Spa(Puerto Vallarta)(Great Value!)
Free cancellation until 21/07
Book now, pay at stay
US$195
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$173
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Canto Del Sol Plaza Vallarta(Puerto Vallarta)(Great Value!)
US$201
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$159
Priceline
View Deal
  • Breakfast included
  • Pool
Grand Miramar All Luxury Suites & Residences(Puerto Vallarta)(Great Value!)
US$203
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$143
Official Hotel
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Villa Premiere Boutique Hotel & Romantic Getaway(Puerto Vallarta)(Great Value!)
US$287
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$232
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$317
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$266
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Casa Velas(Puerto Vallarta)
US$557
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$459
Cancelon
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,420)
Filter reviews
2,420 results
Traveller rating
1,051
640
387
175
167
Traveller type
Time of year
LanguageAll languages
More languages
1,051
640
387
175
167
Show reviews that mention
All reviewssnack barcoco barocean viewbeds were harda la carte restaurantkids poolair transatspring breakclose to downtownspanish coffeeoceanview roomhot dogssmaller resortstar resorttortillasactivities staffnightly shows
Filter
Updating list...
139 - 144 of 2,420 reviews
A TripAdvisor Member
13
Reviewed 14 October 2017 via mobile

The experience was real good but the best experience was with some of employees expecially Martin giving you a warm welcome, Daniel Concierge was very professional and courteous at the front desk and at the restaurant I can mention many two of them were excellent Luis and Azucena, and offering drinks at the swimming pool Guadalupe and Francisco.I do have to mention the hotel management can do better. Expecially they announce the check out date at 12:00 and they scratch off the time and write 11:00.

Stayed: October 2017, travelled with family
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasPalmasbytheSeaSM, Director de Relaciones con Clientes at Las Palmas by the Sea, responded to this reviewResponded 17 October 2017

Dear Guest

Thank you very much for your preference, it is an honor to serve you. Thank you for recognizing the work of our staff. We appreciate your comments that help us improve.
We hope to see you very soon.

Claudia Ramirez
Social Media Team
socialmedia@laspalmasresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

The Sea River resort is only 17 rooms inside the another resort. Our check in time was supposed to be 1500. Our room was not ready, they told us it would be at least an hour before we could check in. We sat in the lobby for an hour in 92-degree temperature with 99% humidity. The heat index was 110-degrees. We were with our two children who have been traveling for over twelve hours stuck in the hot lobby of the hotel. We finally got checked in and had to wear wrist bands to allow us to use the pool of the other resort. Our room was hot, the Air Conditioning did not work, the fridge did not work, the safe did not work,and there was mold in the closet and on the ceiling. The television had no remote and only played Spanish channels. It was supposed to be set up to sleep four people. It did sleep four but the issue was that there were two double beds side by side in one room, no privacy from the kids. We tried to speak to the manager to address the issues we were having but were told that the manager would not be in until Monday. After complaining several times they finally sent a non-English speaking worker to show us another room. This room was not much better. The AC did work a little, and the fridge cooled down our drinks some but not much. We tried to get something to eat but were told that since we did not purchase the all inclusive plan for $150 USD per person per day that we were not allowed to eat or drink on the property. There was a charge to use the Wifi of $10 USD a day, Even ice cost money. The following day we checked out of the resort forfeiting our money we had paid for the week. Luckily we were able to get the resort next door which was fantastic. The Villa Del Palmar treated us wonderfully, they gave us a great room, with freezing cold AC, the room was spotless, separate sleeping for our kids, they treated us with dignity and respect. All of the staff were very gracious and inviting. They had three restaurants on the property and the food was outstanding. We made the mistake of leaving the Sea river without calling the AFVclub before we left. Because we checked out before I could call them AFV could do nothing to help us out. If it were possible to give this resort a negative number I would. PLEASE DO NOT STAY AT THIS RESORT.

Room Tip: Do not stay at the Sea River Tower resort
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
7  Thank STEVEN N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasPalmasbytheSeaSM, Director de Relaciones con Clientes at Las Palmas by the Sea, responded to this reviewResponded 6 September 2017

Dear STEVEN N

Thank you for taking the time to write us, sorry we didn't have a good vacations, but the Hotel you mention is not us, we do not charge Wifi, we don't have a refrigerator in the rooms, and we're a single resort, They are in one place. We are the Hotel Las Palmas by The Sea and the Hotel Villa del Palmar we don't have it near us. Probably confused the resort.


Saludos
Claudia Ramírez
Social Media
socialmedia@laspalmasresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

This hotel is a good deal, food decent, friendly staff, rooms clean but dated. The beds are very hard but you can ask for a foam topper. Stayed there this last New Year (16-17), this time when we arrived we were hit with pushy time share sales within 10 minutes of check in. The man took us around to show us where things were located and then BAM. I think now the only thing that will keep me going back (if at all) are the morning omelets.
Adult pool is clean, pool bar service is good, I stay away from the beach due to the independent vendors.
I would say that this time I was disappointed.

Room Tip: Try to get a room away from the main halls, maybe on an end
  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank sunsetsusie46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasPalmasbytheSeaSM, Director de Relaciones con Clientes at Las Palmas by the Sea, responded to this reviewResponded 4 September 2017

Dear sunsetsusie46


Thank you for taking the time to share your experience in our Hotel Las Palmas by the Sea and also thank you for your very good comments about the service. Your comments will be used to check what happened and improve.
We offer you our apologies for the time share team, We're pretty sure that not happening again.

regards from Puerto Vallarta
Claudia Ramírez
Social Media Team
socialmedia@laspalmasresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

Opinion: The rooms are clean. Geckos eat the spiders and bugs! This hotel is All Inclusive. There is an omelette station for breakfast. The buffet closes at 11:30, until 1:30, and lunch is served until 5, then the buffet is closed until 6:30. There is a snack bar by the kids pool where you can have french fries and pizza. There are two pools. One is for adults only, but it is hard to enforce that rule. Kids were always in the adult only pool. So were babies, crying babies. I mention it because you can have a massage, poolside, but with the excessive noise, it would not be peaceful. This hotel is used by Nationals, you will learn Spanish.
Disappointment: The downside to this hotel is the "bellhop" who helped me to my room on the first day. I think it was a timeshare hawker. I was called on the phone (in my room) and told the taxi was waiting for me, to take me to Garza Blanca. This happened 3 times. The guy knew my name and room number, even though I didn't tell anybody my room number. There are 2-3 timeshare hawkers in the lobby all day and are very pushy. Saying "no" did not work, saying "not interested in seeing Garza Blanca" did not work. You must leave the lobby, poolside or onto the street. They earn 50 dollars for each person that they send. Be firm, and rude. That's what worked for me. Reason I won't return: One thing I did not like about this hotel is the wifi only works well, in the lobby, and that's where the timeshare hawkers are.

Stayed: August 2017, travelled solo
4  Thank Elle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Palmas by t... H, Director de Relaciones con Clientes at Las Palmas by the Sea, responded to this reviewResponded 21 August 2017

Dear Guest, we appreciate your preference and take the time to qualify. We are very sorry that you did not have a great stay with us. It is very important for us to know your opinion. The adult pool is always guarded so that children do not pass.

About vacation club, we will talk with them to avoid misunderstandings with our guests

regards
Claudia Ramírez
Social Media Team
socialmedia@laspalmasresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

Las palmas hotel has the best beach front of Vallarta they give us the best room the one at the beach front i love the briss and the sound of the ocean sun rain wind every thing you wanted for vacation food was great bar frendly fruit fresh great coffee my god the best pool for kids great and service outstanding we take the bus at the corner of the street 7 pesos for each one great ride and safe ask driver where to get of to walk at malecón we love it next year back to las palmas ps:::::; if you go from July to November take plenty of Benadryl ointment for mosquitos you will remember Vallarta and me they don't have it in Mexico please do it for you and your family

Stayed: July 2017, travelled with family
2  Thank Juan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Palmas by t... H, Director de Relaciones con Clientes at Las Palmas by the Sea, responded to this reviewResponded 14 August 2017

Juan G

Thank you very much for your comments and recommendations, we thank you for your preference and we hope to see you back soon in Puerto Vallarta.

Best regards
Claudia Ramírez
Social Media
socialmedia@laspalmasresort.com


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews