beach and pool: the pool areas are nice, the beach not nice with very dirty sea water
very bad that if you have a late flight the hotel cannot even offer a shower room (only at the SPA for 50 pesos) if you want to spend the day at the pool as they demand check-out at 12.
hotel: location is fine, the rooms are no more than OK. Gym is very small.
but the worst is the lack of attention of the employees. No smiles and no willingness to help or assist. Even tried to trick people at check out, adding costs to the invoices. (we were a lot of people attending a fireworks symposium and the same happened to many of us). When we asked for a review card the only nice girl we could find went to get it, but still no reaction from this so-called high class hotel. I spend approx 100 nights all over the world in nice hotels and this was certainly the worst experience I have had in many years.
- Official Description (provided by the hotel):
- Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level at Sheraton Buganvilias Resort & Convention Center. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport, our resort in Puerto Vallarta, Mexico offers many opportnities to appreciate a peaceful afternoon stroll on renovated Malecon or enjoy easy travel on a business or leisure trip. Stay with us and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church. Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Buganvilias Resort And Convention Center
- Sheraton Buganvilias Hotel Puerto Vallarta
- Sheraton Puerto Vallarta
- Puerto Vallarta Sheraton