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“unforgettable”
Review of Velas Vallarta

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Velas Vallarta
Ranked #5 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersPlatinum level
White Salmon, Washington
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“unforgettable”
Reviewed 9 August 2012

we spent the most incredible time in Vallarta this summer, this is the third time that we go there on vacations and it's just amazing! All the people in Velas Vallarta are super friendly, we feel like at home. We extremely recommend Velas Vallarta. Thank you Jacinto and Tino for being such wonderful waiters. Thank you all for this great experience!!!! The Quintana's

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maru_qm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (899)
Date | Rating
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  • French first
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English first
Calgary, Alberta
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 August 2012

From the time you arrive to the you leave this place is amazing. We have been to Velas 12 times and never get tired of the impeccable service. I would like to thank Donald Willis and Omar at Andreas for going above and beyond for our group. Omar treats us like family. His ability to run his team at Andreas is unbelievable. Always professional and so kind. The staff at the Aqua bar are awesome, Thank you Marcelino for looking after us all week. We can be pretty demanding lol!! Until we meet again, we will miss you!!Thanks for all the great times.
Charlene in Calgary

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank MUGSHOTZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2012

Almost everyone here agrees that the service at this resort is wonderful. Obviously due to the great people who work there. Smiling faces and friendly people everywhere at Velas. A word of advice to "the not so uptight fellow Americanos": Be good to those people and you shall reap what you sow. I know tips are included in your all inclusive package, but giving a server a dollar when he brings you a drink while you're at the pool side also shows class, good character and kindness. After all, don't you feel like running to your checkbook when you see a commercial on TV about the starving children of the world? Well, here's your chance to deliver this gesture by hand. I know I'm not talking to everyone, but you know who you are.

A few tips:
1- Ignore the people at the Puerto Vallarta airport in the room just after you pass Customs. They are lined up at both sides behind counters spreading cheer, free tequila, and lies.

2- Do not buy a time share! You are NOT buying real estate! You are NOT buying an investment! You are NOT buying a great deal! You ARE being suckered! Save your money and spend it on your next vacation where ever you want that to be.

3-Wash your hands! Always, not just when you are on vacation.

_____________________________________________________
FOOD:

LaRibera Steakhouse is outdoors. There's a roof over your head, but there are no walls in the place. I personally do not like to eat in hot and humid places. If you do, then you will like this place. The food is ok. Nothing spectacular.

Andrea Restaurant is mostly indoor seating. Breakfast is awesome. Don't miss the omelet station. Make reservations for dinner when you are there for breakfast. Lunch here is average. The buffet spread is limited. Don't expect Las Vegas buffet. Dinner is great: Buffet is rich and ala carte menu has wonderful stuff.

Mexican Fiestas at Velas Vallarta - Every Sunday starting at 6:30pm. Don't miss it. Great food. Great show - very entertaining. The local artists also display their work. Inexpensive and authentic. Buy something from these guys!

CREDITS:
Thank you, Gilberto. You are the best pool side server I have ever had.
Thank you, Armando and Francisco. Thank you for the special treatment during our meals at Andreas Restaurant and thank you especially for your kind attention to the children.

Room Tip: Rooms at the south side are newer. Ask the front desk at check-in. They are truthful.
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaumburg, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2012

Chose this hotel for our honeymoon. It was ok, nothing bad but very family friendly, which we did not know about prior to booking. Staff is very friendly and quick to help. Food left a little to be desired, but overall keeping of the hotel was very nice. Beautiful landscaping.

  • Stayed August 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2012

I think internet should be free all the hotels have it now a days , I did not have it and I did wanted to pay for it to much money .the pool was great I do think that there's to many kids this year I would come back in another month where its more quite

  • Stayed July 2012, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank taylor s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elmwood
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2012

The service is very good. The employees try very hard to please their guest. I really give credit to Armando at the pool bar. He is excellent bartender. The waiter Ceasar goes beyond his duties. Guest services is excellent.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Plaines, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2012

It was a wonderful time. At the pool Alonso was excellent and in Andreas Juan was also excellent. They always went above and beyond what we asked for. Eveyone was very friendly to the guests. Christian made the poolside activities very enjoyable. Guest services was always a great help. Thank you for an amazing trip and we will be back¡¡¡¡

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Velas Vallarta

Property: Velas Vallarta
Address: Paseo de la Marina Norte 585 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Velas Vallarta 4*
Number of rooms: 345
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet a la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more   less 
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort

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