Everything was bad, the service was bad, the food was horrible, we were in two rooms and both of them had cockroaches. I even got a bug inside my enfrijoladas and no one cared enough to make it up to me. For dinner we made a reservation for the italian restaurant and the servers where rude and trying to rush us to order and eat quick, I guess because they wanted to go. We gave the hotel a couple of chances it was not a one time mistake, they where several of them.Its unfair because my family and I come all the way from San Francisco and it is not a cheap or quick flight. We where hoping to have a nice place to stay and relax and we got the opposite. I highly recomend not to stay in this hotel.
- Official Description (provided by the hotel):
- A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more less
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- Also Known As:
- Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
- Crown Paradise Hotel Puerto Vallarta
- Playa De Oro