Wow! This was a perfect, lazy week!
We'd exchanged a timeshare week through RCI and paid the rather large all inclusive fee. But if you want a laid back luxurious week, this is an excellent place to come.
Our secluded suite (508) had a lovely setting overlooking the golf course, with a warm outdoor plunge pool and bathroom jacuzzi that we made much use of. The twice daily maid service ensured we were well cared for. The room bar facility was restocked daily (part of the all-inclusive charge).
The grounds and ponds are beautiful and extremely well cared for. Whilst we were there we observed the gardeners climbing ladders to remove browning leaves from the many palm trees.
The hotel pool was never crowded ... the most people I ever counted around it at once was 12 and frequently my wife and I had it to ourselves. The moment you arrived poolside you were provided with cooling water bottles in ice buckets and regularly waited upon with cocktails and snacks at your request. It was always quiet ... no children allowed!
We regularly used 'Emilia's Resaurant' in the evening which was top class, both in terms of the menu and the service provided. Each morning for breakfast we had choice from another very extensive menu, eating on the patio overlooking the coy fish ponds and the swimming pool. During breakfast we were provided with printed highlights from the New York Times.
As the hotel site does not have immediate access to the beach, it does provide free transfer to it's exclusive Beach Club about 10 minutes away, again where you have the same first class waiter service beside your pool immediately above the beach and sea. Transfers are provided within minutes of your request, if not immediately.
There is the same transfer arrangement (5 mins) to the sister hotel, 'Velas Vallarta' which is a much larger and more traditional lively beach hotel, to which Casa Velas guests have full use of facilities, most of which are covered by the all inclusive charge. There are a range of daily activities and evening entertainments here.
All staff were constantly attentive to our needs and very keen to please. Indeed, at one point a maid was walking past my wife and I carrying a lovely flower arrangement (presumably left by a previous guest), and we commented on how beautiful they were. Within a minute she was back, presenting them to my wife!
Almost all staff seemed to speak good English.
As part of the all inclusive package we made use of a Puerto Vallarta city tour and a Cultural tour, both of which were extremely worthwhile.
Whilst all food and drinks were included in the charge, at the end of each service we were expected to 'sign' for what we'd had ... and to add a tip at the end ... so that at the end of the week there was a small bill to pay. We also had some laundry done which was chargeable, but which was very reasonable.
Finally a word of warning! We had arranged with the concierge to be collected from the airport to be transferred to the hotel. When met at the airport we were met by a gentleman who was keen to talk to us about the services and trips available ... and eventually arrange for us to attend a sales promotion the next day at Velas Vallarta. (This was a little frustrating, as after 16 hours travelling we were just keen to get to the hotel) Once arranged, we were passed on to our transfer driver. Once at Casa Velas I checked with the receptionist if this was all above board, and a little sheepishly, was assured it was.
The next day we attended the presentation (we're very experienced in this!), which was courteous and friendly and in no way 'high pressured', and as usual we declined the offer to take up 'fractional ownership' (a form of timeshare) ... but we did accept the 'free' 1 hour massages each. ($55 US each if purchased). These were wonderful! We could have also had discounts on further day trips, had we wanted.
- Official Description (provided by the hotel):
- Escape to a beautiful beach resort in Puerto Vallarta for an indulgent vacation refuge with sublime dining, a pristine beach, ocean club, golf courses, pools and a spa. Our spectacular resort is within walking distance of Puerto Vallarta's sophisticated 500-slip marina and 15 minutes from the city center. ... more less
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- Also Known As:
- Casa Velas Boutique Resort
- Hotel Casa Velas Boutique