Restaurant breakfast & dinner speed of service started out well but gradually went down hill as the week progressed. By the end of the week it became too much a headache to wait 30 minutes for coffee and or Juice in the morning. And attempting to ascertain our meal check was difinately a Mexican minute or 20. Rooms are quiet lovely but our bathroom required some work. It appeared that there was once a phone in the bathroom - however I was surprised to see 2 screws sticking out of the wall about 1/2" by the toilet no phone. Bathroom requires some tub updates. Don't waste money on the Spa Pedicure. Disappointment. Expected spa pedicure seating - not the "Conair" plug in foot soaking bowl. They say RCI members receive a 15% discount on Spa Services. That was not seen when asked upon checkout. Appairently everyone fogot that travelers do pay attention to price upon purchase and missing discounts upon check out. Constantly having to go to reception to lock up valuables was time consuming, Casa Velas state they have in room safes but that is not the case. On the plus - beautiful atmosphere, close to airport, the grounds are well manicured.
- Official Description (provided by the hotel):
- Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, LoveHolidays, Priceline, 5viajes2012 S.L., TripOnline SA, HotelQuickly, getaroom.com, Evoline ltd and Cancelon so you can book your Casa Velas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Casa Velas Boutique Resort
- Hotel Casa Velas Boutique