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“Verrrry Happy with the Pelicanos”

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Plaza Pelicanos Grand Beach Resort
Ranked #34 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Reviewed 1 February 2009

We statyed at the Pelicanos Seccion II from Jan. 10-17 and were very pleased. The staff were excellent and very helpful. There always seemed to be room at the pool or lounge chairs. The pool was clean and maybe a little on the cool side, but it felt great. We did not eat at the resort except for a few breakfast which were very good.

Our room was spotless and very cozy. Two bathrooms and one bedroom. Maid service was every day and very thorough. We had a partial kitchen with all the amenities needed. Mostly just cooked breakfast and ate out for dinner.

Did some tours through the hotel when we were staying there. Got a free tour called Jungle Trio or somethin and am glad we did not pay for it. The whale watching was great and for the second year in a row, we have not been disappointed. Really something to see when they are breaching etc.

The hotel had free internet for the guests which was great for just keepin in touch back home. We also used internet in the internet cafes around the hotel and very cheap.

Close to lots and you can walk to town from there. I think about 1/2 hour or so.

Taco stand out on main street was great. There was actually two. There was one almost directly across the street once you were out on the main street and also a sit-down one called TAKO. Both good for those nights when a big meal wasn't going to work. A ton of restaurants in town but you can read about all those in the PV forum. Ther is a lot of info there for just about everythin. Also bought a tortilla press from Sorianas for about $8-$9 CAD.Bought one in Canada about 4 years ago and it was $30.00

Again we were totally happy with our stay at the Pelicanos.

  • Stayed: January 2009
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4  Thank jactric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 February 2009

We went on a 7day trip without our kids and stayed in the CLUB section. This section wasnt as nice as the newer GRAND section but was more lively. Some people told us the Club section was more fun. We reasoned that if you want a little better food choice, more luxury and quiet then stay on the Grand side. The Club side had a variety of families, couples and younger people mainly from Canada,US and Mexico. We found the food was OK (breakfast/lunch were fine but dinners were bland and repetitive) . We had breakfast/lunch at the resort then went in to PV for dinners which costs more but was fun and allowed us to sample some good Mexican cooking.
We found the staff to be very friendly, responsive and professional. The facility is older (around 30yrs) but is well maintained and clean.
There is a lively activity pool near the beach and another less loud family pool in the main complex....both with swim-up bars. There is also a 3rd really quiet adult pool near the tennis courts.
The only real complaint we had was the lousy bar they had for the evenings. The pool bars closed early so if you wanted to hang around for some drinks and conversation after dinner all they had was in indoor bar lit by ugly flourescent blue lights----not a very good atmosphere. Most people just got drinks there then would go sit in the pool lounge chairs in groups. It would be nicer if they had a nicer outdoor bar where you could socialize with other travellers in the evening. Overall it was a friendly, clean mid-tier resort.

  • Stayed: January 2009, travelled as a couple
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2  Thank ccwlangley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2009

We stayed at the Pelicanos for our honeymoon. They have a great Honeymoon package. We stayed at the smaller complex, but it was great. Closer to the street, if you wanted to go into town, closer to the malacon than other hotels typicaly are. Great setup to get to the beach, through a park. Several pools to choose from. Would go back here, if the price was low.

  • Stayed: March 2006, travelled as a couple
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1  Thank mt_mosquito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PelicanosManagment, Guest Services at Plaza Pelicanos Grand Beach Resort, responded to this reviewResponded 6 February 2009

Dear Sir. or Madam;


We at Plaza Pelicanos Grand Beach Resort would like to thank you for your positive comments!

Our main priority is always to give you an excellent service and make sure that you have a wonderful stay with us.

we will be glad to serve you once again in the future.


Cordially;

Guest Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2009

Stayed at the Pelicanos for one week in March 2006. I would say the this is an O.K. resort. Basic food, clean grounds, nice pool but I did find the beah to be a little bit dirty and rocky at times. The water isn't realy nice just because you're on the Pacific side... It's not clear and it's brown. The staff were realy friendly and they made you feel at home, so that's always nice.

  • Stayed: March 2006, travelled as a couple
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Thank Wildchild2538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2009

I'm writing this review in balmy 4 degree weather and snow in Denver, after returning from Plaza Pelicanos Grand (II) in PV,MX. (1/17-1/24/09). I wish to thank those who warned us about food at resort. Sister-in-law and brother went to timeshare presentation and said only the pineapple tasted good. The rest of the time we cooked some breakfasts and afternoon snacks in our room on the 7th floor, and the evening out for dinner in town.
Typically we go to Cancun, but wanted to see whales-& we did!!

Most know I write an honest review so hear goes (it's a little long)
First off KNOW the Pelicanos your staying at either I or II and read the review that's applicable to that resort. I read the Jan.
Vancouver review where brother and I familes are 6 figure income. So I guess we're the rif-raf. Let me say we met some Canadians who didn't have jobs(hmmm) so how did they get to Pelicanos II you ask?? The Canadians informed brother and I that they went thru a travel agent. Agent found the group of 8 a suite like ours 3 floors below us with 2 bedrooms, kitchen, living room and balconies. Price quoted $1900 each BUT for another $100 all could stay two weeks all-inclusive including airfare. Now after spending $1500 just to get there to stay at hotel and NOT all-inclusive would I have paid $500 more for a second week? (read my first sentence). SO IF YOU WANT SOMETHING TO GET UPSET ABOUT--THIS IS IT FOLKS!! THE CANADIANS ARE GETTING A LOT BETTER DEALS THAN US AND MOST FOLKS AT THE BAR POOL AND LATE NIGHT PARTYING BEING BELLIGERENT ARE CANADIANS (no offense to those emailers of mine from the north who I know are calm cool and collected). My brother included pricing in his comments handed in last day.

Now for the hotel:
Check in was easy-many thanks to Gabriel
Stay was great only a couple of days where once our tub was leaking on downstair guests. And second time, a main water line in town was being repaired, so use of water limited. Rest of the time Oscar and big fella at front desk were more than accomodating with problems. Met the big boss Randolph who loves Mexican jewelry. Saw a couple of shows the one I liked most was the Mayan type show lots of dancing and pictures.
SOME folks must not read reviews before leaving to hotel. I did and got a huge tip that on top of hotel there is a seating area and jaccuzi's. Went up there most nights for sunsets and one evening brother and I saw a mana 3'x3' in beach swimming area. And our last evening saw many whales, one breached 5 times, once with half spin then flippers on top of water, along with mom & baby. Hohla to fella at Holiday Inn I kept in contact with along with brother down by pool bar via walkie talkies on chnl 6. Also see pelicans flying just over your head-sweet!
Now for suntanning it is by the pool. IF you go down by the metal gate your sure to be hit on by the vendors. We did walk on beach Sunday where more nationals were enjoying beach and vendors more at bay--only had to say NO a handful of times. But we did gain entrance into Sheraton off beach and had some great guac and chips with salsa including drinks pretty reasonable. The beach isn't Cancun so you have to wear sandals but there's trade offs-like NO pirate ship that sets off fireworks in evening and watching the lit up cruise ships leaving port out to sea. And no our room didn't smell moldy we didn't run the air conditioner just opened our patio doors to hear ocean. Made sure our safe was locked at night all $$ credit cards etc. secure-NO robberies also don't use a combo of b-day etc use some way out # and don't duplicate a same # either incase of greasy/oily fingers. Room kept clean except on water main day (hola Sylvia) and notices in bathrooms about changing out items (read). We tipped 50 pesos a day for both couples, and we cleaned
our own mess in the kithcen (did bring Dawn from home).

Now if you cook in your own room I suggest going to SORIANA mexican super market who has the best prices on groceries and liquor however, per a blonde lady, the liquor department has been rearranged and the wine selection is now limited. So for that head down to the MEGA mart. Got some great $7 mexican wine white and rose. Also, outside SORIANA is SUPER CHICKEN-rotisserie style cooking whole chickens, drippings go on veggies below, w/tortilla's make a great lunch/snack. There is a mall and if you don't like the coffee selection, we found a coffee shop w/some great coffee to buy and bring home--had some this morning with my thoughts of warm PV & waves & pelicans...
There are money exchanges and banks everywhere you look so just shop a bit to get the best exchange rate for your dollar.

Now for massages: Got a tip on T/A going to metamorphosis downtown and Magestic out the front door and across the street by a glass shop. Wives wanted to try hotel first. Sister-in-law got a great massage from tall lady with glasses who speaks english without an accent--so she stayed with her. Wife got a bad massage and wanted to join brother and I at Magestic. All of us rec'd top notch service for $25 an hour and fifteen minutes. Mine was Claudia, wife had Eve who speaks english, and brother had Marianne, met the boss as well and all 3 returned for a second massage the day before returning home-wanted to bring back. As far as manicures/pedicures the hotel was the best for the $$.

Went on whale trip and booked thru KON-TIKI. It's a little more but the boat has a upper/lower deck. BEST place to go is lower deck, front of boat, there is a plank w/railing, walk out (yes like the movie Titanic-DeCaprio) stand there with wife as your blocker to keep others away, who finally realize you have a super spot for pictures. MAKE sure your camera works at 100% capacity before going getting great pics! IF you got the $$ then take the sailboat tour, fella in-line at DIA, said he was out on the sailboat when I saw the whales breach 5x's-he said it was fantastic quite an experience!!

Now the restaurants: To get some great tips ask "Tomorrow Guermoro" tell him senior chocolate from Denver sent you. He works out front door at the bell boy station. Also, Taxi drivers.
Brother and I went to Happy Lobster that was closed on inauguration day (americano's at TV's). So crazy guy in Taxi 245 (Javier) took us to HL's brother's restaurant Caustueo's, it's just up the street passing the activity center where soccor, baseball, softball, basketball, and track is played. We had 3 grilled lobsters split between us, veggies, rice, salad, bread and to die for flan on thin chocolate cake and coconut pie-to die for! add some melted butter on top of it and just roll your eyes...with multiple cervesas all total $125 pesos including the tip. Cafe De Olla's was good but busy and lots of gays who aren't ashamed of doing PDA while we were there. Fish bowl margarita however, sister-in-law didn't feel well so might use Poncho Villa $1 a gal.
Le Dolce Vita Italian restaurant has upper and lower floors. Dressed up? go upper floor and see a great sunset (and ask for Looney). Just whale watched then go lower floor ask for Oscar.
Ate there twice only the spinach lazagna was so/so but the rest great. Met the owner who's from Italy and speaks little english. They did have a spaghetti, tomato, onion, red pepper, w/bacon dish on the left side of menu that tasted like grandma's-yum!
River Cafe had good mexican and fish dishes. Had flan for desert that was made of real cream that melts in the mouth.
Wives went to Palenta vegetarian that's by the old chuch up a hill street. Buffet style, many selections, and $ resonable. Now for meat eaters go to Brazil's. $20 gets all-you-can eat of meat, ribs, chicken, all grilled over an open fire, it's two levels, no lines, and the front door guy is working on an English degree. IF you can handle Mexican restaurants go to OCHO TOSTADA located out front door of hotel off to left behind Blockbuster in aqua blue building on corner--huge shrimp. Now for Roberto's. It was on our list also recommended BUT when we we pulled up in the taxi it looked almost vacant. There were two other tables besides us and here's why. 1-Chips came out stale, we told the waiter who picked them up but never to return any fresh. 2-Appetizers brother and I split was a bit greasy and wives salad had wilted lettuce. 3-I was told that the $35 lobster and shrimp dinner was on special for $29. When it arrived there was only the tail, and 4 coconut shrimp (brother promised one-so I got three avg. size) with rock hard carrots. The only grace was flan brother and I split. THE most important thing--this was our last night together in PV before returning to Denver/DesMoines and wanted privacy. Well there were two mariachi's one we listened to because wives told it was free then informed he played for tips--gave $40 pesos. Next guy we told no. Then then there were roses for sale, next guy w/key chains, so we reminded el capitain we wanted solitude and it wasn't happening, informed also head guy at front door--so Roberto's is off the list, thank god we didn't get sick.

Overall our four family members had a good time, your life is what you make of it. Would I go back---sure. I liked the old style PV downtown, and walking along Malecon ave. But Nuervo Vallarta appeared to me more Cancun looking when we dropped off whale watchers (some yacht names you'll recognize) if that's what your looking for stay there, it's about 10-15 minutes out of PV. However, when my brother had his Swiss watch fixed for 20 pesos my watch taken apart for nada but couldn't fix thin guy sold me a casio for $10 located in the white aladin looking tower by bus stop--well you get the idea.......IT Beats Freezing in Denver.

  • Stayed: January 2009, travelled with family
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2  Thank dagoDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2009

We just visited Plaza Pelicanos for the first time and enjoyed the property very much. We got good information from the resort and also Tripadvisor re: cabs from the airport and got to the resort easily. We are timeshare owners there, so had a separate check-in desk with no wait. We were given all the information we needed to understand the hotel grounds and ammenities. The staff was attentive and very friendly for our entire stay. Our timeshare is in the Grand Section, which we quickly learned was the nicer end of the resort. Our unit (a two bedroom with three full baths) was very nice- well appointed , very clean and comfortable and decorated in bright colors, typical of Mexico. We stayed in a unit on the 6th floor, ocean front, just above the infinity pool with a wraparound porch. We could see all of Bahia de Banderas from Mismaloya to Punta Mita. It was gorgeous. The food we tried ran from very good to just o.k., but we thought the breakfast buffet was the best deal. The tortilla soup in the Pergola Restaurant was the best we tasted anywhere in town. We only paid the “all inclusive” band for one day. That seemed to be enough, the resort is very reasonably priced so the bracelet hardly seemed worth it. Besides, there are too many other places in town to try. We received a discount on our bracelets by attending a timeshare “owner update” meeting on the first morning after we arrived. We were able to pay 50- each instead of 90-, which would not have been worth the price. It did seem, however, that no one we met actually paid full price. The only issue we had with our stay was the Shell Resort timeshare sales presentation. We’ve done them in the past and have never been to one where the salespeople had such a difficult time taking no for an answer and staying within the 90 minute timeframe promised. As expected, no less than four representatives showed up at the table for their part in the “presentation”. At the end of our two hour meeting (after we told them we were leaving and requested our certificate as promised) they got downright rude. Our “friend” Jorge wasn’t very friendly anymore! But in spite of the Shell timeshare people, we enjoyed the stay. The beach was clean and sandy, though a strong undertow exists just in front of the hotel. The pools are very nice: clean, accesible and convenient. The pool bar had good drinks, reasonably priced. People all over town seemed friendly and happy to have our business. We enjoyed Puerto Vallarta and the Plaza Pelicanos. We just won’t do the timeshare thing again…..Not worth the savings. But we will return to this resort in the future: Great location, great service and gorgeous units.

  • Stayed: January 2009
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2  Thank ChicoStateMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2009

January 25th
Roseau MN
We stayed at the Plaza Pelicanos Grand Beach Resort January 12-19th in the Grand section. The hotel staff is wonderful and the whole resort is kept so clean and nice. This was our first time to
Puerto Vallarta and we had a great time and would go back in a heart beat and stay at the Plaza Pelicanos Grand Beach Resort again. I read a lot of negative reviews after booking this resort and was really worried but I think they were all looking for a luxury resort because we found nothing but wonderful staff that was always there to serve you with a big smile.

  • Stayed: January 2009, travelled as a couple
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2  Thank heatlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Pelicanos Grand Beach Resort

Address: Jose Clemente Orozco # 131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Puerto Vallarta
#16 Top resorts Hotel in Puerto Vallarta
#20 Spa Hotel in Puerto Vallarta
#27 On the Beach Hotel in Puerto Vallarta
#37 Romantic Hotel in Puerto Vallarta
Price Range: £86 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Pelicanos Grand Beach Resort 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Plaza Pelicanos Grand Beach Resort situated on beautiful Las Glorias, surrounded by colorful tropical vegetation. facing the Pacific in Puerto Vallarta, close to shops, Teatro Vallarta, Malecon, Caballito, restaurants, and attractions, only 15 minutes from the Puerto Vallarta International Airport (PVR) and 7 minutes from downtown. The layout offers private and quiet areas, as well as active areas for recreation.The hotel offers amenities like outdoor pool, a childrens pool, two aerial Jacuzzis with bay view, a health club, and a childrens club, concierge desk, Spa, Bali beds, wireless Internet access (surcharge) is available in public areas, wedding services and complimentary guest parking is limited, Sky lounge Bar, tennis court, karaoke room, game room, a buffet restaurant and two a la carte restaurant for dinner ... more   less 
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Also Known As:
Plaza Pelicanos Grand Beach Hotel
Pelicanos Puerto Vallarta
Plaza Pelicanos Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Resort Puerto Vallarta

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