We were visiting Puerto Vallarta over our 50th wedding anniversary, and were extremely impressed with the Sheraton Buganvilas Club. It is in a spectacular setting, everything is first class, and the accommodations are top-of-the-line. The grounds are lush and manicured to perfection, and we found the pool areas very enjoyable. The staff members are very helpful, and all our needs were addressed right away. In particular, the maid service was impeccable, and our maid showed excellent attention to detail, and provided some nice personal touches.
We had made a special request to Guillermo (the Member Services Manager) for a nice quiet room for our anniversary. He assigned us a superb 2BR 2BA unit, which exceeded our expectations. Also, I requested help in obtaining a special arrangement of tropical flowers for my wife in our room upon our arrival. Guillermo personally coordinated acquisition and delivery of a superb flower arrangement (at a very reasonable cost), certainly going well beyond his regular responsibilities.
Internet access seemed difficult to set up (invalid access code, all instructions in Spanish,etc) , and the WiFi reception was sporadic, except at the computer centers. Food, in general, was very good, although a bit pricey, but the new, upscale restaurant which we attended on our final night, was noisy indoors, the food unimpressive, and, basically the restaurant seemed overrated.
Overall, however, our stay at the Buganvilias Club was excellent and very memorable for our 50th anniversary. The quality of operations here certainly reflects the helpfulness and friendship of the management, and we encourage other travelers to check out this great vacation property.
- Official Description (provided by the hotel):
- Distinguished with "Certificate of Excellence 2012" by TRIPADVISOR'S travelers. Awesome 5 star Resort the closest Hotel of its kind to downtown Puerto Vallarta , with a convention center, Spa, Gym and much more, all rooms count with Bay front view, we also offer the best Sunday brunch in Puerto Vallarta and a great Mexican Fiesta too , we also have 11 distinctives H for quality which guarantees the best accomodations services and amenities , this will ensure you will have only the best available services at your disposition in all aspects for you to only enjoy your time off free of worries and have a fantastic vacation with your family . ... more less
- Reservation Options:
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- Also Known As:
- Buganvilias Vacation Club Hotel Puerto Vallarta