My wife and I just got back...we were so sad to leave. This place was over and above what we expected. The facility was gorgeous, the food was great and we got the best most consistent service we had ever had. The entire staff went way over and above the call of duty and did it all with a smile. We tipped most of the time but even when we were in the pool with no money on us, the great service still kept coming.
Our room had a beautiful view of the ocean. The room was spotless and the king bed was extremely comfortable. I was worried that I would get hot but I would actually wake up in the morning nice and cool. The shower and bath suite was gorgeous. My only complaint was that we couldn't get hot water in the jacuzzi tub. My guess is that since these tubs are so big, they demand so much hot water and that if more than a few people were trying to use these at once, they wouldn't be able to meet the hot water demand.
The food was all delicious and there was always plenty to choose from. Our favorites were the Asian, the French and the breakfast buffet. There was always a "spread" of food and snacks available in the lobby. There were plenty of beautiful bars to hang out at and getting a drink was never a problem. I drank my fair share of Corona Extra!
I worked out in the gym which was perfectly adequate, free weights, machine weights, treadmills, elipticals, stationary bikes, spin bikes etc. If you are into tennis, they have a really nice outdoor grass/sand court. They provide rackets and balls.
My wife and I got the couple's massage. This was pretty much the only thing we came out of pocket for. It was a little pricey but it was well worth it. Make sure you show up about 30 minutes before your scheduled massage and plan to stay for at least an hour after to take full advantage of all the spa amenities...hot and cold pools, steam room, sauna, relaxation rooms etc. We could have stayed in here all day but we had to leave to catch our plane.
As far as going into town...I don't think it is necessary and I wouldn't recommend it. We took a taxi downtown, walked along the boardwalk, got mobbed by vendors and were back in the comforts of our hotel about an hour later. Don't get the wrong impression, we did not feel unsafe (We live in New Orleans) but just being hassled by the vendors wasn't any fun and the town just wasn't impressive and a little depressing. I can't imaginge that any of the bars or restaurants in town could live up to anything at the resort. There is no reason to leave the resort...don't feel bad you won't miss anything.
Don't hesitate booking this place. It's the real deal.
- Official Description (provided by the hotel):
- Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more less
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