Secrets is a great resort. My wife and I were well taken care of and Raul Gomez made sure everything was perfect. He and his team do a wonderful job. My wife and I celebrated our anniversary while on vacation and everywhere we went, it was noted and we received VIP treatment. The room was great, the service was attentive and the food was wonderful. I honestly don't know what others complain about regarding the service or food. Every experience I had was superb.
Puerta Vallarta itself is full of nice and friendly people. My wife and I felt completely safe within the resort and while visiting Old Town. No worries at all.
Within Secrets, there are plenty of activities to do or not if you simply want to relax. The drinks were great at all locations but if you want extra attention and options, the Preferred Club is a great upgrade. It's convenient to grab a bite to eat or have a drink made fresh to order right as you walk in or out. The desk was always attended by someone friendly and helpful who could answer any question I had or help in some way.
Room service was prompt and exactly what I ordered. My room was cleaned and turned down each day and everything was stocked and restocked in my fridge. Again, we were taken care of! What a great place with great staff. From top to bottom the best vacation I've had.
The only problem I have with Secrets is that I'm not still there. Seriously, if you are considering staying here and are still undecided, go ahead and book your trip. I hope to see you there.....
- Official Description (provided by the hotel):
- Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more less
- Reservation Options:
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