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“Best all-inclusive yet!” 5 of 5 bubbles
Review of Secrets Vallarta Bay Resort & Spa

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Secrets Vallarta Bay Resort & Spa
Ranked #16 of 127 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersGold level
Montreal, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best all-inclusive yet!”
5 of 5 bubbles Reviewed 24 November 2013

We are both in our fifties (behaving like 30-year-olds) who have visited numerous all-inclusives in our day. Hands down, this has been the best so far! Spotlessly clean, well appointed and extremely efficient, we look forward to going back (we rarely go to a single spot twice). Two features were what makes this place stand out above the rest: 1) Friendliest, best trained staff imaginable, and 2) Just crazy-good food!

A few tips: Spend the extra few bucks to move up to "preferred club", it will give you access to free top-quality liquor, even better checkin checkout, all day snacks in your lobby, and more. Also, if you want a real treat, upgrade to a swim-in swim-out room, with your own private pool right at your balcony door! The only issue with these swim-outs, is that they are not in full sun.
Don't be afraid to wander off the grounds into town. It's a five minute ride away and you will not be disappointed.

Two minor criticisms:
1) A "Now" family hotel is attached adjacent to the Secrets hotel, so occasionally some loud teenager noise may drift over, but no biggie. Stick your kids on that side and enjoy some peace.
2) If you are looking for a pristine soft-sand beach and clear water, you are better off on the Caribbean side of Mexico. The Pacific tends to be brown and pebbly.

Special thanks to Omar, who made us feel like royalty while on the beach and around the pool. Thanks to Octavio for managing one of the best tasting kitchens imaginable. Raoul and Jesse at front desk took care of all of our fussiness. Ellisia for great personal attention! BEST STAFF YOU CAN FIND!!!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jimmy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,989 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,174)
Date | Rating
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  • English first
  • French first
  • German first
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  • Korean first
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English first
Winnipeg, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 23 November 2013

The hotel is wonderful, clean. Always a watchful eye on patrons coming and going. The only pet peeve we had as a group is that the music lacked, around the swim up bar( was none) allot of lounge music around entire pool. Had asked if they might change to something a little more toe tapping. They tried 3 - 4 songs and went back to lounge music. The secrets hotels I have been to before always have been fun, this one I found very calm well almost boring. Don't get me wrong the staff are amazing, rooms are lovely just found the days lacked fun around the pool area had to leave to go town to change up to something a little more lively.

Room Tip: You may want to ask for a de- humidifier in your room. Love the humidity, just not in my room. Makes...
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  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BoxerWild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherwood Park, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 November 2013

Loved every aspect of our stay at Secrets, our second time there and I think it was better than the last. We had one of the best racks of lamb we've ever eaten at The Bordeaux. Ultra comfortable, completely relaxing and as they say here, unlimited luxury. We would suggest better lighting in the vanity area of the bathroom, though, and a Canadian news channel would be really nice.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with AMResorts

Helpful?
1 Thank Macdona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 November 2013

We stayed at the Secrets in July of 2013 with a group of friends. The staff were super nice and a lot of fun, so we were tipping them left and right. The hotel was clean and pretty amazing with their service. Def. recommend this resort and would love to go back.

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Haleh67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 22 November 2013 via mobile

The resort is great. The beach on the other hand isn't like others in Mexico on the east coast side. Food is amazing at all the restaurants and the age is slightly older so the environments is kinda of early birdish. Great drinks, and overall decent city to explore but not more than 3-4 days. The rooms are quite amazing with nice layouts and the jacuzzi on the balcony is a nice touch.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank MahirN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grants Pass, Oregon
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 21 November 2013 via mobile

There's so many wonderful things to say, I don't even know where to begin. The grounds were beautiful! The staff was amazing! The food was good! The service prompt and always with a smile. Plenty to do for all. If you want to do activities durring the day you can, or just relax by the pool. We did did a lot of both! We actually spent more time in the ocean and on the beach. Yes, the beach wasn't perfect, but never being to the Caribean I have nothing to compare it to. I was happy to have warm ocean water being used to the cold pacific. The rocks weren't that bad!

I want to thank Omar, Fernando, Alfredo and Mario at the pool for being so fun and a pleasure to know. We always had a cool beverage. Hugo did a wonderful job with the entertainment potion. He was ALWAYS smiling and fun to be around! There are so many I'd like to thank that I would end up sounding like an acceptance speach for the Oscars..lol. Anyway, we would definetly return in a heartbeat.

We met some wonderful people there too as well. Our overall experience will never be forgotten.

The few Cons would be the unfinished building next door, but really is not that noticeable unless your focusing on it, which we never did. Yes the lot behind the building is an ugly sight, but you never see it, only when you going to your room by the elevators. Then when your in your room, your looking out your balcony door at all the beauty. So, with that being said..come on people with all the negative stuff. Relax..enjoy..have a positive attitude..it helps!
Thank you Secrets for the Best vacation Ever!

Stayed November 2013, travelled as a couple
Helpful?
Thank John and jeanni... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puerto Vallarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 November 2013

Beautiful resort. Clean. Brand new. Great food. Awesome service. Would be a complete A+ if not for one glaring issue: the beach peddlers. They sit there all day long. They approach you even when you are trying to relax or read. I was sleeping one even woke me up!!! If they even think you have made eye contact with them they bug you and continue to nag you to buy their overpriced stuff that you can get at the flea market for a third of the price.

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with AMResorts

Helpful?
1 Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secrets Vallarta Bay Resort & Spa

Property: Secrets Vallarta Bay Resort & Spa
Address: David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 127 Hotels in Puerto Vallarta
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Secrets Vallarta Bay Resort & Spa 4.5*
Number of rooms: 271
Official Description (provided by the hotel):
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more   less 
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