Pros: we stayed in the preferred tower. The room was excellent. Nice View although the non-preferred tower had better views. The room was clean with extra things such as shaving gel, razor, and sunscreen. Nice Jacuzzi Tub on balcony. The food at the hotel was excellent. We tried all restaurants. Our favorite ended up being the Market for most meals. Big props goes out to Teradoro , Ceasar, and Hariburto with great service in the Market. They went way above their jobs with fresh cut Mangos especially requested by my wife and special requests delivered up to our room! We stopped every night for Creme Brûlée at the Market.
Cons:Our last night,at the Mexican restaurant it took one hour just to get soup. We ended up going to Oceana but were told there was an 20 minute wait although we counted 8 empty tables. We ended up having a great meal at the Market which serves a romantic meal for dinner.
Big Cons: although its not under the control of Secrets, it is a big Con for us. The next door lot is a vacant lot with an unfinished hotel there. Locals hang in the lot blasting music all day long. We did hear the Rooster all day long from the preferred tower. My big negative is the vendors on the beach that stand and block your view from the beach. Once again, tourism is a big part of the city, and the beach is public, and Secrets can't control, but most days We couldn't see the beach as 20-30 vendors blocked our view selling the same stuff.
Overall, everything that Secrets can control was excellent for the most part. The pools were spotless and seemed to be alot of room. The hotel has the best view from the lobby that We have ever seen.
This was our 7th trip to a Dreams/Secrets property and we would like to see some sort of loyalty program to get upgrades or something.
- Official Description (provided by the hotel):
- Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more less
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