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Reviews (4,050)
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All reviewsmarket cafepreferred clubbarefoot grillfrench restaurantlobby barpool areaoceana restaurantunlimited vacation clubpreferred buildingentertainment teamhealing handsrain showerturn down servicedress codeall inclusive resortocean viewtime share
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Reviewed 30 May 2014

Secrets Vallarta Bay (adult oriented) was a little confusing. It was combined with Now Amber which is a family oriented all inclusive. The Secrets pool side, restaurants, and bars are all adults but we could use restaurants and bars in both places. Thank heavens for that because there was not much to do on the Secrets side. All the entertainment was on the Now side. There were only 2 restaurants on the Secrets side. Even the tiny coffee shop was on the Now side. The rooms were great except they were so muggy we had to have a dehumidifyer in the room even with the air conditioner. Service was excellent as far as housekeeping, waiters, bartenders......everyone that works there!

  • Stayed: May 2014, travelled as a couple
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5  Thank G M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Another great trip to Secrets Vallarta Bay. I am a huge fan of the set up to this hotel, and always recommend the Preferred Club when possible.

Definitely still more of a relaxing resort than a party resort; however the Malecon isn't far away, and has a great row of bars.

Year 2 of the Puerto Valaarta trip didn't disappoint.

Room Tip: Preferred Club.
  • Stayed: May 2014, travelled as a couple
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Thank Chicago_CK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Secrets Vallarta Bay Puerto Vallarta, responded to this reviewResponded 31 May 2014

Chicago CK,

Thank you kindly for your 5 star review. We are thrilled that our beautiful architecture & team made this a great trip by successfully meeting your expectations once more on your recent Unlimited-Luxury®experience.

We are happy to know that you are a returning member of the family and we are very excited to know that we have earned the opportunity to be welcome you many times over in the near future. We are very much looking forward to it.

Cordially,

Mauricio Martinez
General Manager

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Reviewed 29 May 2014

OHH YESS!

We went here last year and all i can say is Beautiful! We made our booking on Bukerz.com which I Highly recommend, there prices where the best I could find.

It was an all round truly nice experience.

  • Stayed: July 2013, travelled as a couple
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1  Thank bradshaw81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We returned to Secrets this year after visiting last year for my bday. Our stay was only 3 nights but AGAIN it was wonderful. We had our "babymoon" here and booked a swim out in building 1.

This trip, the preferred VIP lounge on the NOW side was completed. This is a room for Preferred members to wait for their taxi or room to check in. Nice touch.

Also a mini "Starbucks" has been completed in the mall area on the NOW side. Great coffee drinks and desserts.

My only issues this trip were room service and the fact that we are in the UVC (Unlimited Vacation Club) and were not provided our regular privileges as we were moved to another building because we requested a swim up. Small glitch but it should be mentioned.

As usual, the SPA was perfection and is definitely my favorite.
WE WILL BE BACK AGAIN!!!

Room Tip: Swim outs on the Secrets side are sunny in the last afternoon/early evening. Flag down the poolside servers if you want drinks while you are in the water! If you want a room with an ocean view-guess what? Every room EXCEPT the first floor will have an ocean view.
  • Stayed: May 2014, travelled as a couple
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2  Thank Shalene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Secrets Vallarta Bay Puerto Vallarta, responded to this reviewResponded 1 June 2014

Shalene,

Thank you for taking time to share your second experience with our readers and us. We are honored to have hosted your ‘babymoon’ and that our Swim Out suites pampered you during your stay.

Our Preferred Club lounge is an exclusive area for our Preferred guests to compliment their experience of feeling at home even further. Coco Café in our lobby uses the freshest coffee beans and teas for your enjoyment.
We regret there was a glitch with UVC, please let us know if all of your questions or concerns were addressed to your satisfaction by the in site reps. We look forward to welcoming you again in the not too distant future. Congratulations to you both.

Cordially,

Mauricio Martinez
General Manager

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Reviewed 28 May 2014

My husband and I stayed at Secrets Vallarta Bay with our cousins the first week of April for ten days. This was our second stay at a Secrets Resort and our cousins first time, we were all so impressed! The service was absolutely impeccable and outstanding!!! We loved Omar and Luis to name a couple!! The food and al a carte restaurants were superb with the breakfast buffet being our absolute favourite ! The resort was beautiful, clean and accommodated our every need. We requested a room on the upper floor and this exceeded our expectations! The staff had completely romanticized our room in learning this trip was an extension of our honeymoon, when we entered the room there was a chilling bottle of champagne with two glasses and vibrant red rose petals placed in a heart on our bed and surrounding an inviting, filled bubble bath! We then looked out to the most breathtaking, panoramic ocean view!!!! Every morning we would awaken to the sound of the ocean waves and a rooster! Lol We were sound sleepers so this was not a deal breaker! We were one of those people who were early risers and would reserve the best poolside chairs and it was well worth it! The pools were all great! Our favourite spot was directly in front of the swim up bar. The lounge area and the vibrant sunsets are a must! This resort was fantastic & we would highly recommend!

  • Stayed: April 2014, travelled as a couple
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4  Thank ShelleyM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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