We just got home from a week at Now Amber (mid December 2013) This was our 2nd visit to this resort. This resort is very close to the airport (15 min cab ride) and close to downtown, marina, etc. We had 4 rooms - all in the preferred club of Now Amber. We were traveling with our three daughters and their husbands and 3 grandchildren. The resort itself is very clean, the staff is extremely friendly and the food is consistently good. The only reason I gave it a very good rating instead of an excellent is that their housekeeping staff needs help. Our rooms were made up late in the day and most nights the turndown service was too late and we ended up putting up our do not disturb before they got to our room. One of our daughters said they came to her room at 10:00 p.m. Turn down should be done while people are out to dinner, which leads me to believe that their housekeeping staff is most likely shorthanded. Overall though this is a very nice resort and the above complaint is certainly something they can fix.
Our granddaughter went to the Explorers Club most days and absolutely loved it. Three of the gals that were there last year were still there and remembered her by name, which really made her feel special. Most times when it was time to go she didn't want to leave, which speaks for itself!
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