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“Rooms need updating”

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Club Regina Puerto Vallarta
Ranked #42 of 126 Hotels in Puerto Vallarta
Certificate of Excellence
Santa Rosa, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Rooms need updating”
2 of 5 bubbles Reviewed 30 March 2014

This place is well located, the exterior grounds and pool are well maintained. Not so with the rooms, black mold in bathroom, bad housekeeping service, non-working tv, light fixtures, etc. Have timeshare there, purchased in 2006. Furniture was old then and has not been updated.

Room Tip: Ask for updated room and check bathroom....many are old tile and very moldy
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 401sandram401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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597 reviews from our community

Traveller rating
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    82
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    31
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 March 2014 via mobile

Love, love loved our week stay. Beach, pool, rooms are wonderful. Kitchen wonderfully stocked. If you happen to meet Joel in the lobby when you arrive or during your stay, you will find him so helpful. He is funny, smart, friendly, english is great. Such a help with directions and places to go. Everyone was so friendly and accommodating. Will definitely reurn

Stayed March 2014, travelled with friends
Helpful?
2 Thank Maryrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rhinelander wi
Level Contributor
175 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

We stayed at the Raintree Club Regina in early March 2014 for 3 nights while we were waiting to check into our timeshare at another resort. We wanted to stay in the marina area so we could become more familiar with it. We found the staff to be very friendly, when ever you saw one of them they alawys had a smile and an "hola" for you. The resort and the grounds were all very clean and well maintained. The room overlooked the marina and had a nice balcony with a spa tub on it ( I was told all the rooms have a spa tub on the balcony). The only thing I thought needed some attention was the shower in our room looked like it needed new grout and caulking, what was there looked kind of sloppily applied. Overall we were very happy with our stay and would consider staying here again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rhinelandermike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
245 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 21 March 2014

Stayed here as part of our time share. We had been here probably about 4 years ago. Where the rooms are certainly nice and roomy, they could certainly use some of their maintenance fees and replace some of the furniture and fixtures in the rooms. It was kind of like having "dorm room" furniture. Lot of the furniture was worn and frail at best. The showers in the bathroom was in dire need of new tile and caulking. We too had the case of the "no-see-um" bites. Not too sure where we encountered them but it looked like I had Chicken Pox on my legs and arms for a week. That said I can not say enough nice things about the service and personnel. From the lobby, front desk, pool to the bell boys....all nice! As with all time shares (probably more here) be ready for a constant push to go their time share "meeting". I'm used to it but this place is heavy into it....phone calls, every time you walk through the lobby, etc. etc. We started to avoid the lobby just because of that. All and all....a good stay but we will probably not go back again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YankeeOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
108 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

I stayed here for a week from Feb 22/14 to Mar 1/14. We were 4 adults in a one bedroom.
It was roomy and it was well appointed. Considering this hotel is over 20 yrs old it is in great shape. The staff here are very helpful even the Timeshare ladies were pleasant and no pressure. The best part of this hotel is the beach and pool area. Beach area is clean and although there are vendors they respect your space once you say Gracias no. The pool is large with many areas to relax without being assaulted by loud music. The location is a short walk to the marina area where there are many restaurants to choose from. Fine dinning to burger places and Mexican fare. There also is a grocery store within walking distance. But I would recommend a taxi back 60 pesos.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SoloTraveler4407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Babylon, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 15 March 2014

This is a late review, returned from Raintree's Club Regina Puerto Vallarta on June 2013, no pool!!! It was under mayor remodeling/ structural maintenance. Workers hanging from everywhere painting throughout.
No peace after 8:30am with the noise of demolition hammers breaking the concrete structures.
Really, after planning our vacation for well over 9 months, paying an exorbitant amount of many for the yearly maintenance and encounter the grounds in CHAOS was a big downer.
The best parts is the magnificent view of the Banderas bay and the daily trips to the Marina for that especial place to have dinner.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrbigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, Canada
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 14 March 2014

Never having been to Mexico on holiday before I was a bit apprehensive about our trip but oh so pleasantly surprised. We were made so welcome and found we had a beautiful 2 bedroom condo overlooking our pool area and the ocean. 2 large bedrooms, each with full bathrooms and patio with jacuzzi, led off the main room, All staff were so friendly. Easy walk to the Marina where we had many meals. All staff so very friendly and helpful. Free wi-fi and safe, 10% discount on all food and drinks (without going through a "presentation") - compared to the resort 2 doors down where we were charged for these and more. We will be back.

Room Tip: All rooms seem to face pools and ocean.
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ruthinafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Regina Puerto Vallarta

Property: Club Regina Puerto Vallarta
Address: Paseo de la Marina Sur 205, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Centre with Internet Access Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Puerto Vallarta
#28 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Club Regina Puerto Vallarta 3.5*
Number of rooms: 100
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Also Known As:
Club Regina Puerto Vallarta Hotel Puerto Vallarta
Hotel Regina Puerto Vallarta
Regina Puerto Vallarta

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