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“So Nice...Very Clean...couldn't ask for better”

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Club Regina Puerto Vallarta
Ranked #43 of 123 Hotels in Puerto Vallarta
Certificate of Excellence
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“So Nice...Very Clean...couldn't ask for better”
Reviewed 5 April 2014 via mobile

We stayed for a week's vacation and we have no complaints. I've never met friendlier staff anywhere...each and every person that we encountered in the week was truly truly amazing and they went above and beyond. The pool is great and the temp is just right. Loved the close proximity to the georgous clean beach which too was a perfect temperature. Beach has all the activities that one would need from jet skiing to parasailing to massages, etc., etc. The food at the restaurant and pool was great as were the drinks. The only thing that I did notice was that the waiters were like 80% slower in bringing drinks to us during happy hour. When it was not happy hour they were extremely fast in returning to us for refills. We were able to use the gym at the Westin which was really nice. The hotel is located a short and very safe walk to the beautiful marina. Loved it and would def return to this hotel and maybe do an all inclusive package next time.

Stayed April 2014, travelled with family
Helpful?
1 Thank Wileman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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613 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Forest Grove, Oregon
Level Contributor
137 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 4 April 2014

This was our second time staying at Raintree's Club Regina. We liked the location near the marina 2 years ago when we stayed here by trading through RCI. We contacted the concierge in advance and asked to have a room that was higher up with an ocean view - last time we started on the 2nd floor looking at palm trees in a room that had not been update AT ALL. After going through the timeshare presentation last time, they moved us to the 7th floor with a great view and updated room. We didn't want to have to move rooms so we asked in advance for a higher floor to start. We ended up on the 8th floor - not in the preferred tower but it was fine and the room was partially updated. All 3 bathrooms were in need of updating as others have mentioned. The beds were very comfortable and kitchen was well equipped. The staff was VERY friendly and helpful the entire week. The timeshare presentation was low pressure and they did not bother us after that. We did appreciate that the pool was not packed everyday and was a really pleasant place to spend time. Overall, we had a really good visit and would recommend this resort to others. The only real drawback is the distance to downtown & old town ... the bus is cheap though!

Room Tip: The south tower has a slightly better ocean view than the north tower. Try to contact the concierge...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank JeenaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 March 2014

This place is well located, the exterior grounds and pool are well maintained. Not so with the rooms, black mold in bathroom, bad housekeeping service, non-working tv, light fixtures, etc. Have timeshare there, purchased in 2006. Furniture was old then and has not been updated.

Room Tip: Ask for updated room and check bathroom....many are old tile and very moldy
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 401sandram401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014 via mobile

Love, love loved our week stay. Beach, pool, rooms are wonderful. Kitchen wonderfully stocked. If you happen to meet Joel in the lobby when you arrive or during your stay, you will find him so helpful. He is funny, smart, friendly, english is great. Such a help with directions and places to go. Everyone was so friendly and accommodating. Will definitely reurn

Stayed March 2014, travelled with friends
Helpful?
2 Thank Maryrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rhinelander wi
Level Contributor
180 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 23 March 2014

We stayed at the Raintree Club Regina in early March 2014 for 3 nights while we were waiting to check into our timeshare at another resort. We wanted to stay in the marina area so we could become more familiar with it. We found the staff to be very friendly, when ever you saw one of them they alawys had a smile and an "hola" for you. The resort and the grounds were all very clean and well maintained. The room overlooked the marina and had a nice balcony with a spa tub on it ( I was told all the rooms have a spa tub on the balcony). The only thing I thought needed some attention was the shower in our room looked like it needed new grout and caulking, what was there looked kind of sloppily applied. Overall we were very happy with our stay and would consider staying here again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rhinelandermike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
260 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 March 2014

Stayed here as part of our time share. We had been here probably about 4 years ago. Where the rooms are certainly nice and roomy, they could certainly use some of their maintenance fees and replace some of the furniture and fixtures in the rooms. It was kind of like having "dorm room" furniture. Lot of the furniture was worn and frail at best. The showers in the bathroom was in dire need of new tile and caulking. We too had the case of the "no-see-um" bites. Not too sure where we encountered them but it looked like I had Chicken Pox on my legs and arms for a week. That said I can not say enough nice things about the service and personnel. From the lobby, front desk, pool to the bell boys....all nice! As with all time shares (probably more here) be ready for a constant push to go their time share "meeting". I'm used to it but this place is heavy into it....phone calls, every time you walk through the lobby, etc. etc. We started to avoid the lobby just because of that. All and all....a good stay but we will probably not go back again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YankeeOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
108 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 16 March 2014

I stayed here for a week from Feb 22/14 to Mar 1/14. We were 4 adults in a one bedroom.
It was roomy and it was well appointed. Considering this hotel is over 20 yrs old it is in great shape. The staff here are very helpful even the Timeshare ladies were pleasant and no pressure. The best part of this hotel is the beach and pool area. Beach area is clean and although there are vendors they respect your space once you say Gracias no. The pool is large with many areas to relax without being assaulted by loud music. The location is a short walk to the marina area where there are many restaurants to choose from. Fine dinning to burger places and Mexican fare. There also is a grocery store within walking distance. But I would recommend a taxi back 60 pesos.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SoloTraveler4407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Regina Puerto Vallarta

Property: Club Regina Puerto Vallarta
Address: Paseo de la Marina Sur 205, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Centre with Internet Access Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Puerto Vallarta
#28 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Club Regina Puerto Vallarta 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Club Regina Puerto Vallarta Hotel Puerto Vallarta
Hotel Regina Puerto Vallarta
Regina Puerto Vallarta

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