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“Another nice stay at Club Regina”

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Club Regina Puerto Vallarta
Ranked #44 of 124 Hotels in Puerto Vallarta
Certificate of Excellence
Las Vegas
Level 6 Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Another nice stay at Club Regina”
Reviewed 22 July 2014

Stayed another week at Club Regina in June. Weather was hotter, raining a lot and very humid. Mosquitos were very heavy and no repellent worked and with the place mostly open air, including the lobby and halls there was no way to avoid getting bit. The property and grounds are still nice and well maintained, but the but the tub/shower is still the original 20 some year old one and in need of replacement. The "c-store" was OK, but since it was busy season, often ran out of goods.
The location by the marina is very nice (cut through the Westin to get to the marina in half the time)!
The on-site restaurant (Inizio) is very nice and has cold A/C and, unlike the Westin, the happy hour does include two for one wine. People in the restaurant are very, very nice and food is wonderful! Ask about the "catch of the day!"

Room Tip: Wifi in the lobby only!
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  • Stayed June 2014, travelled solo
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Helpful?
3 Thank Funlv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (136)
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English first
Warrensburg, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

The facilities were very good, the location was very good. The staff was excellent. We didn't eat much there, we walked to the marina which had some great food. For the price it was perfect. We recommend it for couples or families.

  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank Allen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level 6 Contributor
228 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 1 July 2014

I'm a member of Raintree Vacation Club and this is my home property. I've had mixed experiences over the years - great customer service on the property - poor front desk customer service. This time it all came together - excellent customer service from start to finish. In fact, I think these employees have gotten some great training and rewards for being truly outstanding to their guests. I can't wait to go back again.

Room Tip: Highly recommend Rogelio for a massage on the beach!
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  • Stayed June 2014, travelled solo
    • Value
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Helpful?
1 Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odenton, Maryland
Level 4 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 May 2014

My mother in-law has a time share at Club Regina, and it has always been a good experience, the property is well maintained, the staff is very friendly, they have a kid's club with many activities.
Cleaning service very good. All the rooms face the ocean, we were at the 3rd floor and the view was fantastic for both the ocean and the pool.
We had breakfast at their restaurant and the buffet was very good, no complaints. We had a suite, which has a little kitchen, so it is convenient for families. The restaurants outside the hotel, around the marina are very good. Ocho tostadas is a good seafood restaurant. One time we went to Sotelo Burgers, VERY good, as you will see the reviews in tripadvisor, they are cooked on charcoal.
If you are snorkeler, you can do it on this beach, since it is surrounded by big rocks, and fish live around them. the beach is calm, no waves, so it is like a big pool. The pool is always clean, they have pool-volleyball, swim up bar. You can request to have access to the gym, which is very nice, they also have spa, I used the sauna, no charge.
It is not located in downtown, but you can easily take a bus, they are safe, people are friendly with tourists, so people will help you get to where you want to go. Experience Mexico. Go downtown, If you like high end restaurants, La Palapa in downtown is very nice on the beach.
To buy groceries, there is el MEGA Comercial Mexicana, Soriana, or Walmart. Bellboys are very nice and helpfull, I ordered some flowers for my wife's birthday, and they were well organized in telling me their process and tracking system. I took my wife to Vista Grill on top of a hill, very nice view of downtown.

Room Tip: From 3rd floor and up will be good view of the ocean.
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  • Stayed December 2013, travelled with family
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Helpful?
4 Thank viajadorMex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marshall, MI
Level 6 Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 20 May 2014

North of Puero Vallarta is the 'suburb' of Nuevo Vallarta and that area has its own character and charm. The main Marina and Harbor is located there, so anyone that cruises, is probably familiar with this part of town.

Among the resorts there is the Raintree-Club Regina, on the shores of Vallarta Bay and within walking distance or the shops, restaurants, and boat dock about 20 minutes away. The Club Regina, at first blush, is a beautiful location with well kept and gourgeous landscaping. The views of the Bay and Puerto Vallarta are spectacular and provides for some unbelievable sunsets.!

We traded some RCI/Wyndham points to stay here for an extra couple of days after a business trip to Secrets Vallarta Bay (reviewed in another article) to extend our time in Mexico and away from damp cold of Michigan. Upon arrival, the staff was helpful with our luggage and getting us to registration for check-in. Once there, Ramon was on the job and is without a doubt he is the best and that is why he is out front. He accommodated our every request, later and not just at check in, and was pro-active in suggesting restaurants and activities while we were there.

The pool and garden area was magnificent. The restaurants and buffets were very good and the deli was well stocked and offered a nice variety of items. Easily, you could spend your entire time at the resort and never go any where else, but you would miss out on all the other stuff to see and do in this area.

However, with all the great things, it must be pointed out that the condos are in need of repair or replacement. The furniture in the one-bedroom/two bath units was old and not very comfortable. The square footage of the unit did not allow for a lot of room to spread out. Like the kitchen/dining/living area was so crowded that I had to re-arrange the furniture to get around the area easily. The balcony had a fantastic view of Vallarta Bay and the Nuevo Vallarta area to the north, but the again this area was crowded and half of it was taken up by the small (hardly room for two) hot tub. The bedroom was more roomy and had separate access to the balcony but the sitting area was jammed in the corner so as to be able to get to the door out on the balcony. One good thing was the closet space was ample and more than enough for the week's worth of clothing we brought along.

The worst of the unit was the two bathrooms. The wall were damaged, the tub/shower enclosures were bad and needed to be replaced. There was mildew evident (although this area is humid and that is not something that can be easily controlled) and the lighting was not very good.

Another dissapointment was the work being done on one of the pools. Apparently something major since it involved jack-hammers and a lot of material being removed by wheel-barrows. It was not being done on the weekend (thankfully) but started at 9:00 AM on Monday morning and continued until about 5:00 PM. We never did find out what exactly was wrong but it reduced the amount of 'pool space' by half. The Westin next door was not available to guests of Club Regina without a cost. Apparently this was all one resort in the past but there was a messy separation that resulted in the invisible wall going up between the properties.

Don't get me wrong, we very much enjoyed our time there and all the staff was extremely helpful and friendly. The food at the different restaurants was very good and the cost were in line with resorts like this. The pool area was beautiful if not truncated by the construction and the beach area was nice even with the gift hawks looking for any tourist to buy their wares.

Club Regina may be worth another visit if they get the pools done and the rooms upgraded and repaired.

Room Tip: Stay as high as you can get. Lower than the 5th or 6th floor and you will not see the water, just t...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank scubahanlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethesda, Maryland
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 May 2014

We stayed in early May for a week via RCI. Our one-bedroom room was huge, clean, and came complete with a very large shower, two bathrooms, and a hot tub on the balcony overlooking on the beach. The bed was incredibly comfortable, too. This hotel was one of the nicest timeshare exchanges in which we've stayed. Unfortunately, the beach lacked powdery sand and while one could walk to the marina for restaurants (which we did a couple of nights), it was an $11 cab ride to downtown PV where one could find a powder-sand beach (Los Muertos), nightlife, and more restaurants than one could eat in over a month. So all in all, a fabulous hotel with a not so fabulous beach.

Room Tip: South Tower, above the sixth floor for the best views.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ge124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, AZ
Level 6 Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 April 2014

Just returned from a wonderful week at Raintree's Club Regina Puerto Vallarta. Had both a 2 bedroom unit and a 1 bedroom unit was we were a party of 7. Worked out really well for us as we were able to have breakfast in the room, everyone keeping to their own schedule. The staff at the resort are all wonderful, helpful and friendly. The grounds are well kept and the rooms are clean and well maintained. Although there were lots of jellyfish in the bay waters, the kids didn't mind at all because the pools were so good. They also enjoyed painting the ceramics, making jewelry and several of the kids club activities.

As this was the week prior to Easter, the resort was very busy, but it never felt over crowded. There was some "party noise" on the beaches at night, but not too bad.

Room Tip: Ask for a high floor.
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  • Stayed April 2014, travelled with family
    • Value
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    • Rooms
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Helpful?
2 Thank hickory444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Regina Puerto Vallarta

Property: Club Regina Puerto Vallarta
Address: Paseo de la Marina Sur 205, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Puerto Vallarta
#28 Romantic Hotel in Puerto Vallarta
#34 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Club Regina Puerto Vallarta 3.5*
Number of rooms: 442
Official Description (provided by the hotel):
Club Regina Puerto Vallarta offers hotel to two bedroom condos right on the beach in the hotel zone. Our pools, lush landscaping, beach, and the Bay all enhance your experience. Puerto Vallarta's beautiful beaches, rich biodiversity, and wealth of outdoor adventure attract tourists from around the world. Traverse Puerto Vallarta’s picturesque Malecon or Romantic Zone; browse the art, jewelry, and handcrafts at the Isla Rio Cuale market; hit the trails on an ATV; or soar through the canopy on a zip lining tour. There’s no shortage of ways to enjoy Puerto Vallarta – let Club Regina Puerto Vallarta be a part of your fantastic vacation. ... more   less 
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Also Known As:
Club Regina Puerto Vallarta Hotel Puerto Vallarta
Hotel Regina Puerto Vallarta
Regina Puerto Vallarta

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