This was my third time in the Puerto Vallarta area, having previously stayed with friends in the resorts area of Nuevo Vallarta in the past. and only visiting Puerto Vallarta for day trips. For this trip, I wanted to spend time in the heart of things.
Hacienda Alemana is conveniently located in the Romantic Zone (Zona Romantica). It's not near the beach, per se, but you can easily walk to it.
I opted for the cheapest room (being a budget-concious traveler) and was not disappointed. The owner also gave us a 10$ discount for paying in cash (either US dollars or Mexican pesos). Our room was on the second floor, entered by large sliding glass doors. There were two small (openable) rear windows in the main area and in the luxurious tiled shower stall.
The main area consisted of a queen size bed, flat-screen TV, wicker furniture and mini-fridge (bigger than a dorm fridge, smaller than a standard fridge). There were items in the fridge for a mini-bar (at extremely cheap rates for beer...about the same price as at a nearby market), but you could also use the fridge to store your own belongings.
There was a ceiling fan and air-conditioner. Being on the top floor of this section of the building, we had ultra-high cathedral ceilings with wooden slats.
In the back of the room, there was a walk-in closet on the right side with tons of storage space (rods and shelves and a safe), and on the left a toilet on (hidden behind a frosted glass door), the luxurious shower stall (large enought for two people), and a beautiful sink.
The room was extremely quiet, as it was toward the back of the property away from the main street.
Best of all, though, was the service. Every single person we met who worked on site was an absolute joy - particularly the owner's daughter. They did everything possible to confirm an enjoyable stay for us:
a) we arrived early in the morning and they held our luggage while we went out and shopped. We got back in the afternoon and they had carried our (heavy after a week of travel) luggage up and into our room
b) they came to the room when I picked up the key to personally show me how everything worked (TV, ceiling fan, safe, etc...)
c) while eating in the restaurant courtyard the owner's daughter would make sure we were still enjoying ourselves and we would end up chatting about other things (where she used to live, etc...)
There is a charming pool with lounge chairs in the central courtyard. It gets decent sun mid-day and the water temperature was about 85 degrees when we were there in March. On the top floor is a relaxing little roof deck overlooking some small mountainss and neighborhood. It's too far inland to see the ocean, but it's still a nice spot for a glass of wine. At night, it's lit up with candles.
Some reviews complained about having to walk to Langostino's for breakfast, but that policy seems to have changed. The onsite German restaurant is open everyday except Monday. It's only on Monday's that breakfast is served at Langostino's. On every other day you can stumble out of bed, walk through the lovely pool area, and have a full breakfast.
And the breakfasts are generous and good. We had two freshly blended fruit milkshakes, an order of fruit and yogurt, pancakes, and an omelet. Very filling!
Speaking of food, if you like German food, check out the same restaurant for lunch or dinner. I had a to-die-for wienerschnitzel second only to ones I've had in Germany. Again, the portions were amazing. My three course special (at only about $15 US) included a large salad, the entree, plus sides of red cabbage and saurkraut (you could opt for other sides, such as potatoes, too), plus a delicious chocolate mousse (one of three dessert options).
As with any place, I suppose there are downfalls. I'll list them below but can't stress enough how minor they are:
1 - the location is a block or two further from the beach and main shopping/dining area than ideal. This made it quieter (a plus), but a bit longer of a walk to the sites of the Romantic Zone. Still, that block or two only added 2-3 minutes so it's no big deal. You really still are near just about everything.
2 - water pours out of the shower stall (under the frosted glass door) and pools along the nearby floor. This was a problem we resolved by putting a towel under the door.
3 - the website mentions a sauna steam room but they are technically at a separate gym on the corner. Still, no big deal that it's not onsite, but since the gym's hours differed from ours, relaxing in a nice steam room before bed wasn't an option because the gym was closed.
That's really about all that's negative that I could say. Hell, as I'm even typing this review I just had an email arrive from the owners wishing me well and hoping I had a safe trip home.
Now THAT is good customer service.
- Official Description (provided by the hotel):
- We are a small luxury bed and breakfast, just in the heart of old Vallarta. Five minutes walk to the famous Los Muertos Beach, and 10 minutes to the Malecon. We don't have a view, but we have a vision: service, kindness and more service. Start every day enjoying our delicious breakfast served next to the pool. And explore secret places around the area of Pv on our pirvate tours. We are looking forward on hosting you! ... more less
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- Also Known As:
- Hacienda Alemana Hotel Puerto Vallarta