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Savings alert! 13% below average rates

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Reviews (97)
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A TripAdvisor Member
San Francisco, CA
17
Reviewed 13 January 2004

We arrived at Villas Miramar on Jan 1, 2004 and were informed that our room had been rented to another guest and the hotel was full. The owner claimed that he had checked our VISA credit card and it was not valid!
This was a bold faced lie because we had email confirmation of our reservation. Furthermore, we offered to call VISA and get clarification on the issue and he simply walked away leaving us with a clerk who did not speak English! VISA claimed that all was OK and they had not received any inquiries re: our card from Mexico!!! Upon further investigation by a knowledgeable source, the owner had overbooked Villas Miramar and was hoping to have us stay in his apartment in downtown Zihua which we declined.

We ended up in a horrible room at a nearby beach hotel for 2 days before we were able to get a decent room at the highest end hotel which was very nice. However, the beach looked and smelled like there is a serious sewage problem. The water flowing from the town into the Ocean near La Madera beach is visibly contaminated!!!

This was the worst experience we've ever had and we've decided to go back to vacationing in Hawaii in the future!

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2003

The is the perfect spot for those who don't care for the big impersonal resorts. Short walk to town, either on the beach or via quiet streets. We stayed here in March 2003 and loved this little jewel of a hotel, that would receive an "excellant" rating except it may be a little pricey for some. It has 2 parts, one on the beach (you take 15-20 steps down) and the other one across the quiet, quite narrow street. Each part is charming in it's own way and each part has a lovely pool. Beach side building does have fantastic view of bay and the beach. Friendly, helpful staff.

4  Thank youngerthan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile
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Stayed: May 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillasMiramar, Guest Relations Manager at Villas Miramar, responded to this reviewResponded 10 June 2018
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Reviewed 24 April 2018 via mobile
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Stayed: April 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillasMiramar, Director de Relaciones con Clientes at Villas Miramar, responded to this reviewResponded 25 April 2018
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A TripAdvisor Member
4
Reviewed 18 November 2017 via mobile
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Stayed: November 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillasMiramar, Guest Relations Manager at Villas Miramar, responded to this reviewResponded 20 November 2017
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