I booked the 1 bdrm apt for March 13-27 and also May 4-25. I had to cancel both due to family issues. Keeping my $525 for March is understandable as I only gave her less than 2 weeks notice. No problem. However, I had to also cancel May and she refused to refund me for that month. That is $575. Her website says two months notice to cancel. In other words that is stealing from me. I sent email and left 3 messages on her machine to no avail. No response. Make sure when u reserve do NOT ever cancel!
- Official Description (provided by the hotel):
- ¡Viva Mexico! Here in our small but pleasant hotel in Zihuatanejo at the "Costa Grande" of the Pacific you really live this lifestyle. Away from mass tourism, but not off from real life, you can enjoy your holiday. Our hotel offers: 3 comfortable rooms for 2-3 persons with bathroom, minibar. 2 Apartments with 1 bedroom, bathroom, fully equipped kitchen, living and dining area, for up to 5 people. 1 Penthouse with 2 bedrooms, 2 bathrooms, a large open kitchen with bar and dining area on a spacious sun terrace with deck chairs and a hammock. All rooms are lovely decorated in traditional Mexican style with carved wooden furniture and features from Michoacan and count with ceiling fans, air condition and cable TV. WIFI and purified water are available free for our guests. Just 5-10 walking minutes from the beaches "La Madera" or "La Ropa", or from downtown everyone finds what he needs.In downtown the vibrant life at the Central Market with its colorful variety of fresh foods as well as every kind of shops, bars and restaurants that meet almost any taste. The beaches in the city and outskirts offer a variety of entertaining activities such as Banana boat, para-sailing, or horseback riding.Other attractions are tours for snorkeling, diving or deep sea fishing, which can be booked directly at the hotel. For our guests, we also offer a quad and bike rental so you can explore the area on your own. Peace seekers may enjoy the extent miles at the beaches of "Playa Blanca" Playa Larga "or at the lagoon in "Barra de Potosi." Our hotel pool area with sun loungers and a covered rest area offers you opportunity to relax with your favorite drink. ... more less