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“Beautiful location and great service”

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Villa Guadalupe Hotel
Ranked #43 of 80 Hotels in Zihuatanejo
Chicago
1 review
“Beautiful location and great service”
4 of 5 bubbles Reviewed 4 April 2009

The Villas Guadalupe is a self proclaimed "small boutique hotel" and that is exactly what it is: an intimate hotel that offers you beautiful views and excellent service. Apart from the hotel, the town of Zihua (as the locals call it) is one of the most authentic Mexican towns I have ever visited.

Stayed March 2009, travelled solo
Helpful?
Thank delgonzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 reviews from our community

Traveller rating
    25
    6
    0
    1
    0
See reviews for
3
22
1
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
boston
2 reviews
5 of 5 bubbles Reviewed 27 January 2008

Everything was simply perfect from start to finish. I booked the trip directly dealing via email with the Property Manager Omar who was helpful every step of the way.

Our room was spacious, gorgeous and kept clean daily. The property was designed by an architect and those details show throughout the property.

Our day started out each morning on the terrace eating our continental breakfast overlooking the ocean. The staff was extremely helpful with any request we had and in my opinion went above and beyond we requested.

We will be back!!

Maura & Peter Allard

  • Liked — Location
  • Disliked — Nothing
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank maura68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2007

We recently stayed in Villa Guadalupe, what a wonderful surprise!! From the moment we met Omar and his wonderful staff, Oscar, Jardin and Juan Miguel we felt right at home on this beautiful property. The view from the infinity pool was truly amazing, the rooms and terraces are spectacular. Every little need and detail was met with a warm smile from all of the staff. Omar made sure we were happy at all times - we can't say enough about his warm hospitality!
Breakfast was wonderful and it was an easy walk to the beach and town from the villa. While on this trip, we looked at some of the other properties we had considered and were so pleased that we had ultimately decided on Villa Guadalupe and we look forward to our next visit!!

  • Liked — location, views and best ever staff!
  • Stayed June 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank EAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birmingham, al
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 5 June 2007

Villa Guadalupe sits on the cliffs between Madera and La Ropa beaches. It's absolutely beautiful and perfect for a relaxing few days in Zihua. The staff Omar, Oscar, and Juan Micquel are all very helpful and friendly and work hard to make your time at the villa enjoyable. If you want to walk a few steps to the beach or be in the middle of the tourist bustle, this isn't the place for you. If you want to feel like you have a private villa overlooking the bay and you are more of an independent traveller, this is your spot. Nice pool and communal breakfast area. Great margaritas and food just a few doors down at Kau-Kan. Very convenient for walking both to downtown and to La Ropa beach. Most of the staff speaks some English, but do yourself a favor, and learn some Spanish. Not only will it help you get around, it will also make your time more enjoyable and make you feel more like a local.

  • Liked — It's amazing view of the bay. And, it's privacy
  • Disliked — Nothing for me. It may be too quiet and private for some travelers.
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank simpson7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 11 April 2007

To start off with the place is amazingly beautiful, the owner/builder is an architect and that shows. We went with our 3 children and 2 adults. When we booked our reservation we were told that because the pool on site was very small we would be able to use the pool at there sister property. Of course when we got there (our children who are very well behaved) a couple complained about the presense of children and we were asked to leave in a very nice way. The manager at this small hotel promised he would get back to us as the couple in question would be leaving the next morning but he never did. Both scenarios very unprofessional!
We had rented two rooms at the Hotel, one located directly above the crashing surf, this did not bother me directly, but my wif was not able to sleep. The thought sounded more romantic than the actual continual crashing.This room was tiny with just enough room for a small double bed. The other room I beleive titled the "Candelbra room" was very nice I beleive the builder at one time resided in it. Much larger and very tastefully apointed.
Honestly my main issue though as trivial as it sounds was the fact that they reused the bars of soap, also plenty of half used bottles of shampoo and lotion. When I'm renting two rooms, spending $500. per night on two rooms and using someone elses soap that bothers me. The staff was very friendly and helpful but at luxury pricing I expected a bit more.

Stayed April 2007
Helpful?
3 Thank bob_Joey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elenavillaguadalupe, General Manager at Villa Guadalupe Hotel, responded to this review, 14 August 2010
Hello Mr Joey,

First of all let me introduce myself as the general manager and as a part of the new staff and administration of Villa Guadalupe, for us your opinion and reviews are very important and more than welcome because make us see that little details that sometime we don’t see. In this case in particular I would like to inform you that we already take care of all that issues that you mentioned and our internal quality programs give us the opportunity to offer you one of the most high level hospitality products and service. The high standards in service, amenities and products are part of our everyday philosophy.
Please give us the opportunity to pamper you and make you feel the new Villa Guadalupe experience.

Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 4 March 2007

This has to be one of the most georgeous B&Bs I have ever stayed at and we frequent a lot of them! The view from our room, our terrace , breakfast area, and infinity pool were incredible. The Villa is high on a hill at the beginning of La Ropa so it is quite easy to walk into town. However, it is best to take a taxi back unless you are looking for an aerobic workout. The rooms were beautiful, very clean and had comfortable beds . Great staff but the breakfasts were very basic.
We had the Villa Maria de Lourdes room and it seemed to hang right over the ocean.

  • Liked — the view
  • Disliked — 87 steps from room to entrance at street
  • Stayed February 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jfecho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Guadalupe Hotel

Property: Villa Guadalupe Hotel
Address: Camino Escenico a Playa La Ropa | Lote 100-B, Col. La Madera, Zihuatanejo 40894, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #43 of 80 Hotels in Zihuatanejo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Villa Guadalupe Hotel 3*
Number of rooms: 7
Official Description (provided by the hotel):
In this small cozy fishing village of Zihuatanejo is where you´ll find our quiet but unique panoramic hotel perched exactly above Zihuatanejo cliffs completly surrounded by the Mexican Pacific Ocean ... more   less 
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