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“Very average”

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Quinta del Gobernador
Ranked #26 of 64 Hotels in Cuernavaca
Bala Cynwyd, Pennsylvania
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Very average”
Reviewed 15 April 2014

This large hotel outside of the center of Cuernavaca is just off the very busy main street, but is isloated from traffic noise. It seems to have many rooms and staff, though we were the only people is residence as far as we could tell. Our room was a clean, comfortable and spacious suite, with 2 large beds in the bedroom, and a separate sitting area. Breakfast was not included and we did not try the hotel restaurant. The pool is pleasant and picturesque, though the staff seemed a bit reluctant to remove the cover just for me. From the hotel to the town you can take a cab, or a bus, or walk, though the walk is along busy streets and is not attractive. NOTE: There are a lot of barking dogs in the neighborhood at night.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandyGrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 reviews from our community

Traveller rating
    23
    25
    9
    7
    9
See reviews for
29
23
3
3
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
Saint Paul, Minnesota
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 March 2013

We had a very spacious room with lots of nice storage (a Jr. suite). Very clean! Excellent king bed. Beautiful grounds. The breakfasts, while part of our room cost, were not good. The hotel is located a 35 or 40 peso taxi ride or a 6.5 peso bus ride from centro. Quite neighborhood except for barking dogs.

Room Tip: Get a room toward center of hotel to avoid barking dogs.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2012

First of all, don't think of this hotel as an all-inclusive option. It's a lovely, centric hotel in downtown Cuernavaca, yet a simple three block walk from an important street (Plan de Ayala), allows for both tranquility and accesibility. A simple bus ride, 10 minute car ride or 30 minute walk brings you to the zócalo in the center of town. Simple, clean rooms, with a two-bedroom, central living room suite arrangement (nice for large families as mine).

If you are the type to stay all day in the hotel, gorging on the restaurant food, and never even looking at the town beyond the walls, THIS IS NOT YOUR CHOICE. Amenities are two small swimming pools, a ping pong table, and the service of a single massage therapist. (Also, Wi-Fi, cable tv and room service). The included breakfast is simple and filling, think of a larger meal in town for lunch and supper.

Remember, Internet might be great for a lot of things nowadays, but nothing beats the human touch. I suggest you use the phone: first time I booked, the manager gave me a nice discount on the suite vs the average of similar hotels in town. Had to repeat the trip a month later (oh, the suffering), and the second time he gave me an even better rate if I stayed an extra night. Both times, they threw in late check-out, complimentary massage, and were flexible in the reservation arrangements due to my personal needs.

As anywhere in the world: be nice, ask nice, and be surprised by people's willingness to please.

Yes, large beds are individual mattresses put together, and the sheets are not replaced daily (as an eco-friendly traveler I approve). Neither element stopped me from a great night sleep, thank you. Yes, the furniture in the suites is rather simple. Again, there are tons of things to see and do in Morelos, so staying all day in my room was never my goal.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Adrián G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Springs, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2011

Reserved a three-night stay through their website for OCT 15, 2011. Their local manager confirmed and he even secured with my American Express card. Got a printout and they sent me a memo with confirmed rates and my expected total. Surprise!!! when showed up at the hotel the same guy who confirmed us cinically said our reservation could not be honored because he inadvertently overbooked and had rised rates that morning without notice, so he was only accomodating customers paying the higher rates!!!. nevertheless he claimed the hotel was already full to capacity and we should beat it! After 1/2 hour of unsuccessful argument the guy just shrugged and sent us away!!!! Found a much better deal and service at a nearby place (which was much cleaner and better kept)
Sincerely,
Ripped - off customer

Room Tip: Rooms and service better in the surrounding area hotels.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Gerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quinta del Gobernador

Property: Quinta del Gobernador
Address: Av. Gobernador de Jalisco No. 11 | Lomas del Mirador, Cuernavaca 62350, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #26 of 64 Hotels in Cuernavaca
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quinta del Gobernador 3*
Number of rooms: 20
Official Description (provided by the hotel):
Only 45 minutes away from Mexico city, in the town of "Everlasting spring", Quinta del Gobernador is located only steps away from malls, movie theaters, banks, a broad gastronomic display of restaurants, cultural and arqueological places, and many amenities that will surely make you stay more pleasurable.We offer 20 comfortable suites, 2 pools, restaurant, spa, an area for children to play, conferences rooms, a beautiful garden for events, internet, parking lot, transportation services, adventure tourism, and tours in and out the city. ... more   less 
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