Grounds are beautiful but that is about it. It is a racquet club that the members decided to rent the rooms that are available but is not their core business.
Staff has no experience, the only person who seems to know the infrastructure is the bellboy Jorge and the housekeepers. I ordered a coffee at the restaurant and after 45 minutes I had to go and serve it myself, they did not even noticed me. They are more focused into serving lunch to the club members.
Rooms are run down and no air conditioner in the standard ones. We paid US. $78 but is worth $45 maximum. For the price paid you can get a better hotel with air conditioner.
Location is excellent.
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- Also Known As:
- Cuernavaca Racquet Club Hotel Cuernavaca