Just spent the last three days at the Holiday Inn in Cuernavaca on a business retreat. The facilities are quite good but could be improved. Rooms are small but ok. One of the lights in my bathroom didn't work and it never got changed. Food is just okay. The restaurant took ages to serve you whether it was full or empty and you couldn't get a cold beer, whatever you did.
The gym was dated and really in need of an upgrade. I was running on an antique treadmill and at 11k/hr it suddenly stopped hurling me into the instrument panel. Fortunately I wasn't hurt but a hotel chain like this one can't afford to have such bad equipment. The one bright side was that when I complained the Manager immediately came to hear me out and said he would make sure it was fixed and that they were in the process of changing all the equipment. Even so one treadmill for 100 rooms doesn't seem like an adequate balance.
Overall i guess we went there because the price for a business event can be good but you really don't get the goods. Too bad
- Official Description (provided by the hotel):
- The Holiday Inn Cuernavaca Hotel is located approximately 15 miles from the Tepoztlan archaeological Zone, 55 miles from Mexico City's Benito Juarez International Airport and 10 miles from CIVAC, Industrial Zone. The hotel is also .5 miles from the Museum botanic, 3 miles from the Courtyard of Borda and Teopanzolco Zone, and 22 miles from Tequesquitengo Lake. Hotel amenities include the two outdoor pools with jacuzzi, playground, exercise room, business center, gift shop, and restaurant - bar Las Cascadas. The hotel also offers room service, valet laundry service, a concierge, babysitting, and free parking. All rooms feature satellite TV, in-room movies, coffeemakers, hairdryers, ice keeper high-speed Internet access, wireless and data port, individual climate controls, irons and ironing boards, smoke detectors. sprinklers, voicemail, safe deposit box, and work desk and some rooms have hidrojet shower or jacuzzi and TV flat screen. All rates booked online include daily Continental breakfastat our restaurant only. ... more less
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- Also Known As:
- Cuernavaca Holiday Inn