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“Dirty!”

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Santiago De Compostela
Ranked #57 of 130 Hotels in Guadalajara
Reviewed 4 May 2009

First room I have been taken to was dirty: dirty carpets, dirty and stained chair, hair on the floor in the bathroom. I have asked for another room without carpet and was taken to one. Here I found cheewing gum on the floor beside the wimdow, dirty and stained chair again, dirty courtains and hair on the floor in the room and in the bathroom.
There was a lot traffic on the street due to the construction and it has taken me 40 minutes to get to the hotel's garage from the back street, the front entrance was blocked by the construction. Only because my car was already in the garage I have decided to stay and asked that they send houskeeping to clean. Someone showed up with a broom and did a half good job cleaning the hair off the floors. She explained that it was probably the same maid cleaning both rooms (on 2 different floors)and that is why it was done so poorly. She said that they will look into it and talk to her. She had no explanation about other things, only mentioned that the owners are not really willing to spend money to keep the hotel in decent shape. Well, then- I will not spend my money there either.
The room I have seen are small with 2 double beds, 1 chair and a narrow table where the TV is placed. There is poor ventlation and very depressing feel, small window faces the interior of the hotel (I have not asked to be in the room facing the street due to the construction and traffic that is always there).

  • Stayed: March 2009, travelled as a couple
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1  Thank Barbara008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 34 of 102 reviews

Reviewed 7 January 2009

We had a great experience here. The rooms were large and clean, ditto the bathrooms. Two fresh bottles of water every day. The maids were honest to a fault - I left 20 pesos in what I thought was a conspicuous location and they didn't touch it. Loved the guitarist in the evenings. Breakfast buffet was awesome and very reasonable (95 pesos). Wireless in the lobby though not in the rooms.

The staff overall was incredibly helpful (and my dad can be very demanding!) We had one issue at check in - I had tried to make the reservation through the online system on their website. I even called to confirm it, but whoever answered the phone said "don't worry about it, just come in." I was supposed to get 10% off for doing it online. Although the guy at the desk when we arrived didn't have a record of my on-line attempt, he ended up giving us the discount anyway. Like I say, the rest of the time there were no glitches, but best to make reservations some way other than through their website.

We booked the Jose Cuervo tequila tour through them too (260 pesos per person, includes transportation, stop at the agave fields to see the macho worker harvest the plant, factory tour, free samples). It was a lot of fun, I highly recommend it.

I can confirm that the fan in the bathroom was indeed very loud, and the beds hard, although that was perfect for me. Other than that, no problems with this place.

  • Stayed: January 2009, travelled with family
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3  Thank evdean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2008

We loved this colonial cozy hotel. Stayed for two days, and loved it. Every Thursday, Friday & Saturday in the evenings they have live romantic guitar music in the bar, with colonial architecture, and a great atmosphere. In addition, it is located a few blocks away from the cathederal and Plaza Garibaldi -- Highly recommended...

  • Stayed: June 2008, travelled with family
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1  Thank MichaelTravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2008

We arrived in Guadalajara and hoped to stay in the Hotel Morales, as we had read many great reviews on your site. It was full and our Taxi driver suggested the Compostela. We slept in an inside room, lovely, with a funky hairdryer! It was incredibly quiet, (our only complaint was that the beds were quite hard) We were within walking distance of many of the sites in the Centro Historico. The rooftop swimming pool was great with a terrific view of the square. There was live Spanish guitar/singer in the courtyard in the evening. We visited the San Juan de Dios Market, where they sell everything from live fancy birds to many varied and unusual cuts of meat! We walked the various squares within walking distance and watched a Sunday afternoon performance of the Charreada, a Mexican version of Rodeo/ fancy roping. On the way back the following week we had a car and the Compostela has a locked underground garage. The friendly (Spanish speaking) staff allowed us to keep our car in the garage until 4 p.m. even though we had checked out at 9 a.m. - Our second stay was better than the first, softer beds, equally quiet. $800 per night for three of us. Breakfast was great if a bit expensive for Guadalajara standards - about $100 per person. We walked to the Market on the last day and found a lovely coffee-breakfast place "Chai" that was the best Huevo Rancheros of the trip.

  • Stayed: February 2008, travelled with family
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1  Thank Vaca_Madre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2005

Very good location in the centre of Guadalajara on a fairly noisy but attractive square. Within walking distance to all the sights in the centre. Interesting bar in the central atrium with piano playing at times. Lovely restaurant with a wonderful buffet breakfast. Roof top swimming pool was a bonus. Room was large and overlooked central atrium, no traffic noise but hotel was quite noisy at times. Quite good value.

  • Stayed: September 2005
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Thank fred bass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Crested Butte Colorado
320
Reviewed 21 February 2005

Stop! Don't go! I was at the hotel on February 18th & 19th, 2005. Well, not really, because I had to flee at 9 pm on the 19th, because of the unbelieveable noise. I had to pack up my things (get out of my pjs) and go to another hotel to escape a second night of jarring noise. I am sure the wedding guests partying down in the rooms above my room were having a blast, but it was shaking my bed. The DJ and band did drown out the noise from the disco that had rocked our room the night before, from 11 pm to 5 am... The staff explained that there was a wedding, what could they do? They expected it to end sometime after 1 am. Oh yeah, and the disco...

The rooms are all arranged around a central courtyard/airshaft, with balconeys overlooking the courtyard. The noise echos and bounces to each room. The adolescent boys on the school trip very much enjoyed shouting to one another across the courtyard. The sound of the crying baby the father was walking at 4 am in the airshaft also carried into each room. It was incredible and horrendous, the staff nonchalant. Under no circumstances should you ruin your trip by staying at this hotel.

9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Room Tip: excelente para conoer el centro de la ciudad
See more room tips
  • Stayed: November 2017, travelled as a couple
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Thank tarango_119320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santiago De Compostela

Address: Colon 272/a, Guadalajara 44100, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 130 Hotels in Guadalajara
Price Range: £25 - £36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santiago De Compostela 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Santiago De Compostela Guadalajara

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