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Hilton Guadalajara
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Reviews (1,160)
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465
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All reviewsthe executive loungeconvention centermain restaurantbusiness tripbreakfast buffetnice hotelroom servicethe room was nicean upgradeup to datebusiness travelerconciergegymmexicomaintenancechannelslaundry
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335 - 340 of 1,160 reviews
Reviewed 30 May 2014

i like every thing there all staff was very help full and great , service was very good also very honest people because i left me iphone on the sofa and left for Airport but when i cam back to pickup my phone and it was there. its great hotel and great people.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Nirmal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this reviewResponded 6 June 2014

We are very happy to hear that your stay with us was a successful one and are happy to hear that your I Phone was found and delivered back to you.

We are looking forward to be of service to you in the near future and remain

Sincerely

Peter M. Leder
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

One of the best hotels in Guadalajara and great service. The location is excellent, good local food restaurants and conveniently close to historical downtown. I would recommend this hotel every time. The spa service is great. Room service is good even after 1am. Parking is convenient and inexpensive.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank 652alfredom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this reviewResponded 23 August 2014

Thank you very much for your very valuable comments which are of great interest to us. We are pleased to hear that your stay with us was a pleasant one and that you like our installations.

We hope to be of service to you in the near future and remain

Sincerely

Peter M. Leder
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

Have stayed at this Hilton several times and the quality remains consistant. Located in front of the WTC it can be quite busy when an EXPO is in progress. Security can slow traffic in front of the Hotel when there are dignitaries in attendance. Good view of the city from the executive lounge. Wifi works without too much delay.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Damian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this reviewResponded 17 May 2014

We are very happy to hear that your stay with us was a successful one and we look forward to welcome you back soon to our hotel.

Sincerely

Peter M. Leder
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

2nd visit to the same hotel both were work related both were excellent.
the rooms are clean and comfortable, has a pool and a Gym. its located two blocks away from a shopping and has free transport to 2 bigger ones, The service was great and everyone was really nice. they help you go to different tours and explain everything you need to know.
the breakfast buffet is hugue and has a lot options. Since most buildings in the area are not tall it's very likely you will have a nice view from your room, personally I loved to sleep with the curtains open in order to see the city while sleeping.
I hope to be back so I can stay there again.
on the down side its not really close to downtown so you will need to take cabs most of the time.

  • Stayed: January 2014, travelled on business
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Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this reviewResponded 28 April 2014

Thank you very much indeed for your very favorable comments. We are happy to hear that you had a nice stay in our hotel and that you liked our breakfast buffet.

We look very much forward to welcome you back soon and remain

Sincerely

Peter M. Leder

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Reviewed 25 April 2014

I throughly enjoyed my stay at the Hilton. The rooms were very clean and quiet. I also enjoyed that you had to input your room key in the elevator in order for it to move. This extra security feature made me feel more secure.

  • Stayed: April 2014, travelled on business
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jamie32_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this reviewResponded 28 April 2014

We are very happy to hear that your stay in our hotel was a successful one and that you felt secure while staying at the Hilton.

Hopefully we will have the pleasure to welcome you back soon and remain

Cordially

Peter M. Leder
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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