We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Expensive and not functional”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quinta Real Guadalajara
Ranked #24 of 128 Hotels in Guadalajara
Certificate of Excellence
Mexico City, Mexico
Level Contributor
131 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Expensive and not functional”
Reviewed 11 March 2013

This Hotel does not have a real focus on any type of guest. It is not intended for families, couples and specially not for business travelers. The rooms are big and not functional. They want to make us feel as if we were at an old hacienda in Mexico, but this only makes the room dark, with uncomfortable furniture, very little amount of outlets and even a few steps that could make you fall if you walk at night with no lights.

The bed is not very comfortable, the desk is not ergonomically good, and the chair intended to work at the desk is very uncomfortable.

The gym has very few machines and the pool is just for fun, its like a big bath tub.

The restaurant has very few options, all of them very expensive. If possible avoid it and go eat somewhere else.

During breakfast there is no buffet and the service is very, very slow. If you need separate accounts at the restaurant expect long delays.

My room had a view to the service area, not the type of view you expect on thi category of hotel.

The shower is terrible, the courtains are made of cloth instead of plastic and you end with a pool of water in the bath room floor.

However, a good thing that happened to me was that when I complained about the size of the pool, they were kind enough to take me to the Camino Real (another hotel) to use their pool and then picked me up without any cost.

In general, I do not recommend this hotel on a price/benefit scope.

Room Tip: Avoid rooms with a view away from the main garden
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPM_WORLDWIDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

202 reviews from our community

Traveller rating
    116
    49
    20
    15
    2
See reviews for
31
38
16
69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
michigan
Level Contributor
133 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 November 2012

This hotel and grounds were lovely. We won a wonderful 4 night vacation from Don Julio Tequila and our first 2 nights were in Guadalajara. We saw very little of the city so can't comment on the location of this hotel. The room was nicely appointed and very clean. There was NO nightly turn down service which surprised us. The bathroom had hairdrier and shoe polisher!

The courtyard and lobby areas had beautiful art, and furniture. It felt as if we were in someone's beautiful hacienda. The small pool is a quiet oasis, not sunny and no hot tub.

We had a fun dinner for the group in the courtyard and small conference room. It was a Mexican Buffet and very good. Breakfast service was slow the morning that did not have buffet but service is very friendly and the wait staff wants to please their guests.

I would not recommend this property for small children who need to be entertained.

Room Tip: Our room was on the first floor in the main building across the courtyard from the restaurant. We c...
See more room tips
  • Stayed November 2012, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deeMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tanzania
Level Contributor
149 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 26 November 2012

as a frequent traveller, i usually compare between hotels i'm visiting and sometimes even search for faults or 'hick ups' in hotel facilities and services, this is one of the hotels i DID NOT find one single hitch/fault ! the hotel has fantastic facilities, each corner of the hotel is very clean and neat, the staff are very welcoming and helpfull beyond expectation, the vallet parking can not be more efficient, the food is delicious, fresh and nicely presented.
the hotel interior deco and gardens are very pleasant and fun to go around.
the hotel prices are quite reasonable for the return and the rooms are super comfortable, if you are visiting #Guadalajara , THIS IS THE PLACE TO STAY , NO DOUBT !

Room Tip: all rooms are superb.
See more room tips
  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermosillo, Mexico
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 October 2012

Quinta Real Guadalajara is one of the most beautiful hotels in Mexico. Like all the other hotels in the Quinta Real chain, they have great service by all the staff. The property is is just beautiful, with colonial style ambiance all over. The rooms are confortable and of great size.
The only thing that is not "great" about this hotel is the variety of the menu in their restaurant. The breakfast menu is pretty good, but for lunch and dinner they lack of options.

I recommend this hotel, if you dont mind the price.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gonzz_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
125 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 11 July 2012

I live in Mexico but when the head hochos come down we tend to put them up here and do our meetings in one of its conference rooms. As such I have stayed here many times, most recently in January. It is housed in an old hacienda-type property, with various different buildings. Suites are all very attractive, with nice furniture and tasteful decoration that fits with the olden-days charm of the architecture. Super executive suites are available but I have not stayed in them. The staff all speaks english well and the service and attention is exelent. The restaurant is maybe its weak point but that depends on your opinion. For someone used to eating good Mexican food, it is a little bland, but for the foreign executives this hotel tends to cater to, it is good in that they are not serving Taco Bell style Mexican food, but foreigner-friendly legitimate cooking. Even so I prefer the real stuff, but that is a matter of opinion. I would recomend this place for business travelers. For tourists, better to stay closer to the center of town.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grilango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
174 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 19 May 2012

When you walk into this property you know you have entered somewhere special. The hotel feels like an antique colonial presidential residence and with all modern elements. Elegant hotel- rooms, gardens, and common areas. The rooms were very large and decorated well with a very large beautiful bath. Funny- the hotel products in the bath were labeled 'Salvatore Ferragomo,' not Hermes as noted by other reviewers- but either name is a bit suspicious for shampoos and soaps in a hotel- but who knows?. Similar accommodations in the USA or Europe would easily cost over $500/night. Was only at the hotel for a total of 10 hours over night for a business conference; but wished I could have stayed longer.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BusinessPr0fessi0nal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brazil
Level Contributor
207 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 26 March 2012

Great breakfast, very Chic with Hermes moisturizes, shampoo, and bath soap. Very comfortable bed, and a great decoration in the room.
Awesome place for small meetings.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dvbrasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Guadalajara hotels
1.8 mi away
Grand Fiesta Americana Guadalajara Country Club
0.9 mi away
Hotel Demetria
Hotel Demetria
#28 of 128 in Guadalajara
171 reviews
0.9 mi away
Villa Ganz
Villa Ganz
#4 of 128 in Guadalajara
333 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
NH Collection Guadalajara Providencia
0.3 mi away
Square Small Luxury Hotel
Square Small Luxury Hotel
#31 of 128 in Guadalajara
116 reviews
1.1 mi away
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara
#7 of 128 in Guadalajara
890 reviews
Show Prices
Show Prices
Show Prices

Been to Quinta Real Guadalajara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quinta Real Guadalajara

Property: Quinta Real Guadalajara
Address: Avenida Mexico 2727, Guadalajara 44690, Mexico
Phone Number:
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Guadalajara
#22 Romantic Hotel in Guadalajara
#24 Business Hotel in Guadalajara
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quinta Real Guadalajara 4*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, TripOnline SA, Traveltool, S.L.U., getaroom.com, HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your Quinta Real Guadalajara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quinta Real Guadalajara Hotel Guadalajara
Quinta Real Hotel Guadalajara
Guadalajara Quinta Real Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing