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“Beautiful hotel with good service”

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Quinta Real Guadalajara
Ranked #24 of 128 Hotels in Guadalajara
Certificate of Excellence
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Beautiful hotel with good service”
Reviewed 10 May 2013 via mobile

I was here for a small conference. The hotel is located on quite a busy street, but the grand old building with it's lush courtyard keeps the noise out.

The rooms are large and comfortable. The swimming pool is a little small to actually swim in. The restaurant is fine and The service is very friendly. Great for a romantic weekend or high-end seminars.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seolferwulf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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202 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
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English first
New York
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 May 2013

Classic Mexican hotel but in need of renovation. Rooms and technology are outdated. The décor is from the 90’s and needs a major upgrade. The mattress could not be more uncomfortable. Service is very slow and inconsistent. The worst part is the front desk. A sit down desk might work for a small boutique hotel for check-in/out but not for a larger hotel. The entire process takes way too long. Expect at least 20min before you checked in or out of your room.

A big plus are the large room. The layout is very unique and once the rooms are refurbished – hopefully soon – it will the #1 address again. For now, make sure you get a good discount as it is not worth paying 5 star prices.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveler_de
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, NY
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 March 2013

The Good:

1. Excellent staff
2, Beautiful grounds
3. Amazing breakfasts
4. Large rooms
5. Charm
6. Reasonable prices with the specials.


The issues:

1. Pool access is through the restaurant or through the room service alleyway
2. The Jacuzzi is not functioning.
3. The bed is too far from the TV to change channels.
4. The bathrooms are a bit out of date.
5. Av Mexico is far from charming nor easy to cross on foot.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jomelni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
131 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 11 March 2013

This Hotel does not have a real focus on any type of guest. It is not intended for families, couples and specially not for business travelers. The rooms are big and not functional. They want to make us feel as if we were at an old hacienda in Mexico, but this only makes the room dark, with uncomfortable furniture, very little amount of outlets and even a few steps that could make you fall if you walk at night with no lights.

The bed is not very comfortable, the desk is not ergonomically good, and the chair intended to work at the desk is very uncomfortable.

The gym has very few machines and the pool is just for fun, its like a big bath tub.

The restaurant has very few options, all of them very expensive. If possible avoid it and go eat somewhere else.

During breakfast there is no buffet and the service is very, very slow. If you need separate accounts at the restaurant expect long delays.

My room had a view to the service area, not the type of view you expect on thi category of hotel.

The shower is terrible, the courtains are made of cloth instead of plastic and you end with a pool of water in the bath room floor.

However, a good thing that happened to me was that when I complained about the size of the pool, they were kind enough to take me to the Camino Real (another hotel) to use their pool and then picked me up without any cost.

In general, I do not recommend this hotel on a price/benefit scope.

Room Tip: Avoid rooms with a view away from the main garden
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPM_WORLDWIDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michigan
Level Contributor
133 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 November 2012

This hotel and grounds were lovely. We won a wonderful 4 night vacation from Don Julio Tequila and our first 2 nights were in Guadalajara. We saw very little of the city so can't comment on the location of this hotel. The room was nicely appointed and very clean. There was NO nightly turn down service which surprised us. The bathroom had hairdrier and shoe polisher!

The courtyard and lobby areas had beautiful art, and furniture. It felt as if we were in someone's beautiful hacienda. The small pool is a quiet oasis, not sunny and no hot tub.

We had a fun dinner for the group in the courtyard and small conference room. It was a Mexican Buffet and very good. Breakfast service was slow the morning that did not have buffet but service is very friendly and the wait staff wants to please their guests.

I would not recommend this property for small children who need to be entertained.

Room Tip: Our room was on the first floor in the main building across the courtyard from the restaurant. We c...
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  • Stayed November 2012, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deeMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tanzania
Level Contributor
149 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 26 November 2012

as a frequent traveller, i usually compare between hotels i'm visiting and sometimes even search for faults or 'hick ups' in hotel facilities and services, this is one of the hotels i DID NOT find one single hitch/fault ! the hotel has fantastic facilities, each corner of the hotel is very clean and neat, the staff are very welcoming and helpfull beyond expectation, the vallet parking can not be more efficient, the food is delicious, fresh and nicely presented.
the hotel interior deco and gardens are very pleasant and fun to go around.
the hotel prices are quite reasonable for the return and the rooms are super comfortable, if you are visiting #Guadalajara , THIS IS THE PLACE TO STAY , NO DOUBT !

Room Tip: all rooms are superb.
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermosillo, Mexico
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 October 2012

Quinta Real Guadalajara is one of the most beautiful hotels in Mexico. Like all the other hotels in the Quinta Real chain, they have great service by all the staff. The property is is just beautiful, with colonial style ambiance all over. The rooms are confortable and of great size.
The only thing that is not "great" about this hotel is the variety of the menu in their restaurant. The breakfast menu is pretty good, but for lunch and dinner they lack of options.

I recommend this hotel, if you dont mind the price.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gonzz_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quinta Real Guadalajara

Property: Quinta Real Guadalajara
Address: Avenida Mexico 2727, Guadalajara 44690, Mexico
Phone Number:
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Guadalajara
#22 Romantic Hotel in Guadalajara
#24 Business Hotel in Guadalajara
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quinta Real Guadalajara 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Quinta Real Guadalajara Hotel Guadalajara
Quinta Real Hotel Guadalajara
Guadalajara Quinta Real Hotel

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