In my opinion, this hotel is average but nothing special. It is well located; you can walk to the historic center and there is an underground station just outside the hotel as well as cafes, internet cafes, bars and restaurants close by. The room was clean and spacious but you could easily hear the noises/voices through the walls. I did not find the staff too friendly (and this was not a question of language barrier as I speak Spanish). Yes, they answered my queries but rather reluctantly. The next time in Guadalajara, I will try and find something a bit more authentic than Portobelo.
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