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Holiday Inn Express Guadalajara Autonoma
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Reviews (145)
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Reviewed 9 December 2013

Good hotel, large rooms, neat and clean.
There is no restaurant in the hotel which is a minus
Also the free airport drop was not provided
The location of the hoetl is very good. Closer to mall and other shops

  • Stayed: December 2013, travelled on business
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Thank anandrajagopal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

The staff was very friendly, the room ok, but after 15 minutes we notice that someething was wrong with the air conditioning. Also the were other issues in the bathroom. This is something that the staff should look for before the guest arrival.

We complained at the frontdesk, and very quickly they moved us to another room. During the rest of our staying nothing more to complain about.

My wife and I enjoyed the swimming pool a lot and the jacussi. We went twice a day. Breakfast was OK. Fresh food

Room Tip: Better rooms with a view to the Patria Ave.
  • Stayed: July 2012, travelled as a couple
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Thank mango34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013 via mobile

Very clean very nice and a great staff. The location was very central. Practice your Spanish if your a non speaker. The ride from the airport here can be exciting depending on the driver I guess but raise your hands and close your eyes and you'd swear your on a roller coaster.

  • Stayed: January 2013
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Thank Saltyrodz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2012

I will like to mentioned few names of the staff who made my stayed GREAT!, Christian, Aidee, Tanya and Tony, thank you very much guys! The entire property is NEW and the rooms are very clean. The breakfast was very impresived Pineapple, Orange Juice, Chorizo, Beans, diffrent types of cereal, and much more. Theres is also a Applebess next building and a Starbucks across the street. I tried the public transportation just to save some money and the bus is easy to catch is just next to starbucks. The area is safe, seems like Zapopan is a high income area. They also have their exclusive cab driver outside the lobby with a alot of knowledge of places. I defently will be back to this hotel next time I travel to Guadalajara.

Room Tip: Excellent Breakfast!
  • Stayed: November 2012, travelled solo
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1  Thank kev619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

Ive been reading some of the reviews and cant help but disagree with some of them. First of all the hotel is in a great locations close to most shopping centers. They do no have room service "per say" directly from the hotel but there is a applebees menu in all the rooms and all over the hotel. They work as room service pretty much, So no complaint there. They have a complimentary breakfast daily which is great. The best thing is they have a business center and wifi access completely complimentary. Last time i stayed at the westin up town and the wifi has a charge so it being complimentary and having a center with pcs and printers etc. was great. They have a pool and gym which i i didnt visit. The cleanliness of the room was good. We just let housekeeping know we would be leaving about 10am every morning so she can return at that time daily.
The staff is great. The front desk people are very friendly always smiling and very helpful. I would like to mention Tony and Paulo at the front desk they were especially nice. There is also the night shift security whose name i didnt catch but also very helpful. To conclude i would definitely stay here again it is great value and the friendly staff is definitely a plus. Need i mention excellent location?

  • Stayed: July 2012, travelled with friends
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1  Thank Tali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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