Aloft is not a full service hotel, so think Holiday Inn Express with a modern fresh look. You basically let yourself in into this property; no one to help with luggage. The main reason I chose the property was the extremely generous “Free Nights SPG Awards”. Based on points/value equation, this property is an excellent choice.
The location is in a growing “suburban” area with tons of traffic, so take transit times into account. I normally stay in Expo area, and getting into out of hotels there are much easier. Here, if you have a car, getting in and out is a pain because there not much turning space, with difficult to access parking.
Staff is not overly friendly and for the most part do not even acknowledge you . I asked for a wake call, never got it, I guess that’s why they have alarm clocks in the room. Daniel, at checkin was the friendliest and I mostly dealt with him. I asked for late checkout extension, and he said no problem.
The hotel definitely grew on me. I initially was turned off by the feel o walking into a converted warehouse with exposed concrete walls, but innovative design. There are mostly pluses with the room, the shower had lots of water pressure. There are ample lights. The beds were comfortable. Free fast internet. Getting to the room is very easy and fast, no need to walk through a lobby.
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