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Reviewed 11 October 2018

I loved the location of this hotel. its located in the heart of Guadalajara, right next to the cathedral. the staff is super nice and friendly. they go above and beyond to make your stay as great as possible. the rooms are nice and very clean. unfortunately I only got to try the breakfast buffet twice but it was delicious. the price for the room is fair if you booked them in advance. I will stay here again for sure.

Stayed: October 2018
Thank n84mendoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGdl, Director de Relaciones con Clientes at NH Collection Guadalajara Centro Historico, responded to this reviewResponded 4 weeks ago

Dear Mrs. Nancy.

Thank you very much for choosing us to become your home during your last stay in Guadalajara, Mexico one of the most important cities of the country.

It is great to know that you really enjoyed our extraordinary location, as you could see it the most important buildings are located just outside the hotel for example the Cathedral and the Degollado Theater, take a walk around is the best way to know this places.

I will personally congratulate to all our co-worker, all of them really enjoy their jobs, in NH we call them Natural Hosts that is the reason they are always ready to help to each guest.

We hope after this stay every time that you plan a new trip ask yourself if there is an NH at your destination, remember that you can find us in the most important cities of Mexico and the world, we hope to see you soon.

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Reviewed 6 October 2018 via mobile

Traveled within a group, we had an amazing time. Bratfsst, hospitality, and Great location. There are some favorable restaurants in walking distance. Highly recommend staying here. We will be back for sure.

Stayed: October 2018, travelled with friends
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGdl, Director de Relaciones con Clientes at NH Collection Guadalajara Centro Historico, responded to this reviewResponded 9 October 2018

Dear Mrs. Sarah.

Thank you very much for your recent stay at NH Collection Guadalajara Centro Historico and for this excellent review in this important network.

At NH Hotel Group we work every day to bring extraordinary experiences to each guest, it is great to know that you really enjoyed our delicius breakfast, our extraordinary location near by to the most important places and our customer service, all our co-workers really love their jobs, that is the reason thay are always ready to help you, in NH Hotel Group we call them Natural Hosts.

Remember that at NH Collection Guadalajara Centro Historico we want to be your first choice every time that you visit this beautiful city, we hope to see you soon.

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Reviewed 5 October 2018

I checked in early but the room was not ready. When the actual check-in time came nobody even bother to let me know. I found out that the guy who checked me in left and didn't tell anyone about me waiting in the lobby. Other than that I was happy with the front desk staff. They arranged a private car for a day trip to Tequila even with a short notice. I really like the location of the hotel, right next to the main subway entrance, and in the middle of historic zone with restaurants, and shops. The restaurant staff was helpful and efficient. The room was small but the balcony made up for that. Breakfast was good, full of varieties of foods. However, the buffet area was really small and got crowded at times. I am likely to stay here again next year but I am also open to explore options in the city.

Stayed: September 2018
Thank tanit7960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGdl, Director de Relaciones con Clientes at NH Collection Guadalajara Centro Historico, responded to this reviewResponded 9 October 2018

Dear guest.

Thank you very much for choosing us to be your home during your last stay in Guadalajara Mexico, one of the most important cities of the country.

It is great to know that you really enjoyed our extraordinary location, as you could see it the most important buildings for their beauty and history are located just outside the hotel, take a walk around is the best way to know these places, in NH Hotel Group we call this Feel the place, this is enjoy the city just like a citizen.

The NH´s breakfast is even famous around the world, in NH we think is one of the most important moments of the day to begin every day full of energy.

We want to apologize with you if the service that you recived at your check in it was not the expected, I will personally remember to the staff our NH brand spirit, make feel unique and special to each guest.

We hope after this stay every time that you plan a new trip ask yourself if there is an NH at your desination, we hope to see you soon.

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Reviewed 22 September 2018

Went here from Sept 13-16th, 2018 for a quick little getaway. The hotel is in an amazing location, in the center of the Historic District. If you're looking to check out the museums and churches they are all walking distance from this hotel. Once I arrived at the hotel I was greeted curbside by staff who took my bags. Once inside I was amazed at how modern the building is. the lobby is very modern and once you get to the rooms every level has a modern feel to it. There is a restaurant on the 7th floor of this hotel if you want to eat in. The view from the restaurant overlooks the town square and is a lovely sight. As of September 2018 there is a significant amount of construction going on citywide, to repair the streets. There was no noise at night that disturbed our sleep. As for the staff they were superb. Many spoke English and gave us excellent advice about the actives occurring for the Mexican Independence Day.

Room Tip: I would venture to say that all the rooms at this hotel are excellent.
  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGdl, Director de Relaciones con Clientes at NH Collection Guadalajara Centro Historico, responded to this reviewResponded 1 October 2018

Dear Mr. John.

Thank you very much for choosing us to be your home during your last stay in Guadalajara, Mexico one of the most important cities of the country.

It is great to know that you really enjoyed our extraordinary location, as you could see it the most important buildings for their beauty and history are located just outside the hotel, take a walk around is the best way to know these places.

The view from our restaurant Piso 7 is one of the best of this part of the city, enjoy a meal or dinner there is a great experince.

I will personally congratulate to our staff, all of them really loves their jobs, that is the reason they are always ready to help you.

We hope after this stay, every time that you plan a new trip ask yourself if there is an NH at your destination, we hope to see you soon.

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Reviewed 16 September 2018

Just one of the extraordinary hotels you will ever inhabit. The views from the 7th floor restaurant are THE BEST in Centro Historico district. The staff, ARTWORK, ARCHITECTURE, cuisine etc. are simply superb, STAY HERE!!! Superb location for walki ng to jaw dropping beauty.

Stayed: August 2018
1  Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGdl, Director de Relaciones con Clientes at NH Collection Guadalajara Centro Historico, responded to this reviewResponded 20 September 2018

Dear Mr. Bill.

Thank you very much for choosing us to be your home during your last visit to Guadalajara, Mexico one of the most important cities of the country.

It is great to know that you really enjoyed our extraordinary location, as you could see it the most important buildings for their beauty and history are located just outside the hotel for example the Cathedral and the Government Palace, the view from our restaurant Piso 7 is the best, perfect to have the best pictures.

We recommend you to look for the Collection category of NH Hotel Group, every NH Collection around the world is unique and different but always in extraordinary location with a chic and elegant decoration, our art pieces are even famous in the city.

Remember that NH Collection Guadalajara Centro Historico wants to be your first option every time you visit this city, we hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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