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“Kloster has changed. Please avoid the newly unfriendly attitude.”
Review of Casa Kloster

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Casa Kloster
Ranked #40 of 75 Guanajuato B&B and Inns
A TripAdvisor Member
“Kloster has changed. Please avoid the newly unfriendly attitude.”
Reviewed 1 October 2003

The atmosphere is typical of what we call the disappointed hostel. A pleasant garden masks a staff of unfriendly, unhelpful characters.

A young girl who worked at the reception desk could not be bothered to leave her television to show us a room. When we were given a room by the community bathrooms, I worried, but encouraged myself to think optimistically, after all the room looked nice inside.

But we discovered beneath a made bed, a host of unclean sheets and pillows without covers-- but not until the hotel staff had locked their doors for bedtime. Yet we endured.

The following morning, the ripe, unmistakable smell of sulphur permeated the air. Its source lied in the bathroom adjacent to our room.

We became interested in changing rooms. The staff, taking advantage of my companion's choice to have paid for two days concurrently, declined to change our room and declined to refund our money (or even a portion of our money) so that we may change hotels.

We recommend that you venture to stay elsewhere.

An additional note: There are signs adorning many walls that warn of the consequences of breaking hotel rules. One read: 'If hotel guests are found washing clothes, a fine of $50 will be collected.' I understand the necessity of articulating hotel policy, however, these everpresent signs make guests feel unwelcome and preemptively punished.

One senses that they have had bad experiences with guests in the past, have lost money, and wish to take that experience out on current guests.

Guanajuato is an excellent place to visit, do not let this review stop you from coming by any means. Simply do a bit more research and locate a better place.

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A TripAdvisor Member
Reviewed 23 August 2003

We had a good experience. The host was very pleasant and helpful. We were not looking for a fancy place to stay and this was by no means fancy but as comfortable as it could get for their prices. We shared the bathroom but this was not a problem at all for us, they were clean at all times and the location of the house was just perfect (right behind teatro juarez). I really recommend this place if what you are looking for is to experience something different and to save some money. The beauty of Guanajuato is outdoors anyway, we went back to the house only to sleep and because the place was in the middle of town we had no problem with transportation.

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A TripAdvisor Member
Reviewed 16 July 2002

A few years ago, I stayed in Casa Kloster for about a month, while getting settled into the city for a job teaching in a language school. The price at the time was extremely affordable (about $6 US per night), and the downtown location put me within a close shot of the school, as well as my favorite stomping grounds. The rooms and bathrooms (you share) were always quite clean, and a bedside jar of drinking water was refreshed daily.

Probably what was most enjoyable about my stay were my fellow travellers. The hotel is regularly frequented by backpacking travellers from Canada, Australia, all parts of Europe, and other locations. Many of my most enjoyable times were spent sitting around sharing travel and life stories with this group of people, and one fellow I remained in contact with for a few years afterward.

If a person is looking for deluxe resort accomodations, this isn't the hotel (and probably not the city - stick to Cancun), but for those wanting a more than affordable stay and a great time, I would recommend Casa Kloster most highly.

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A TripAdvisor Member
Reviewed 5 July 2002

I just returned from two weeks in Mexico, and am very happy to have spent two nights at Casa Kloster in Guanajuato. My girlfriend wanted to try a more "hostel-style" location, after we'd spent several nights trying out a number of different hotels.

Casa Kloster's strongest points are its low cost (90 Pesos per person as of June 27, 2002) and most importantly its very, very traveler-friendly atmosphere. The building (a large old-style center-courtyard home) is run by an entire family, has four private restrooms with hot water available at all times, sixteen visitor rooms, soda pop and beer available in the office between 10am and 11pm, and a vibrant garden located in the center along with a dozen or more caged (and well tended-to) songbirds.

You should know at least enough Spanish to reserve your room -- but if you're a fluent speaker or are actively learning, you'll find the employees at Casa Kloster to be open, friendly, and just as conversational as you wish them to be. And if you are travelling with children, you can expect to be treated as extended family from the moment you arrive.

My only regret is that we weren't able to stay with them longer!

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Additional Information about Casa Kloster

Property: Casa Kloster
Address: Alonso #30, Guanajuato, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Hotel Style:
Ranked #40 of 75 B&Bs / Inns in Guanajuato
Number of rooms: 17

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