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“no four starts even in a dream”

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Hotel Villa de la Plata
Ranked #32 of 55 Hotels in Guanajuato
Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“no four starts even in a dream”
Reviewed 1 November 2009

I think the hotel has a good marketing guy desing the web site, the real thing is when you go to your (basic one) is ouwful. The room is no clean, the beds are no goods and has some fails that I don't have time to listed all.

Anyway if you don't find other hotel you could sleep here but never go with the idea that you find an four start hotel, it's not. in the best cases I give this hotel 2 starts, one for have the corage to call itself hotel and the other one because they have internet to write this.

  • Stayed November 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ramm99mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Houston, Texas
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 July 2008

Dirty, dirty, dirty. It was advertised as 4 star, but I don't know what scale they were using. Dirt from the base boards to the ceiling. We could not get comfortable the entire week we stayed. We were with friends who were on the timeshare, it may have been a value for them - but at the rate we payed for the week, I do not feel at all like we got what we paid for.

Guanajuato is beautiful, but go stay closer to town for a better experience.

  • Liked — Checking out!
  • Disliked — Dirt
  • Stayed June 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank TXN_TRAVELER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Guanajuato hotels

tucson
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 July 2008

We booked our reservations through RCI at the Villa de la Plata before we read the negative review. Our experience was much better than the previous reviewer. There were four of us all together - my husband & I and our two daughters, one 22 and one 19. We wanted a place to "land" after a full day's sightseeing and shopping. The Villa de la Plata served that purpose well.

We found our room very clean, albeit very basic. We had a two bedroom unit that was supposed to sleep 6. They would have had to be verrryyyy litttlllle people. My husband and I took one look at what was supposed to be the master bedroom and opted for the larger second bedroom with twin beds. Older daughter slept in the master, younger on the couch. In order to get to an occupancy of 6, both those would have to sleep 2 people - no way! The hotel is on a busy road, but that quieted down during the night (and started in again early in the morning). Also, barking dogs across the street. Ear plugs are the only way to sleep. Take several pairs!

The unit had two bathrooms, both of which were basic, but clean and serviceable. Water pressure was minimal, hot showers available about 75% of the time.

The kitchen had 3 burners - only one of which worked. But it did have a microwave, blender, toaster and fridge. There was also a 5 gallon bottle of purified water in the room. When we needed that replaced (close to the end of our week) we were charged 20 pesos. No biggie - and the convenience of having the potable water right there was well worth it! Btw, if you plan on doing an cooking, however minimal, I'd suggest you pack a sharp knife in your luggage - even a steak knife, and if you have it, one of those plastic cutting "boards" that is about the size and thickness of a plastic placemat. We had one VERY dull butcher knife and a cutting board about the size of a large postcard.

Besides the bedrooms and bathrooms, there was one main room (the kitchen was at one end of it). There was a sofa, a tv, and a large table with six chairs. There was not enough comfortable seating for four.

Resort facilities weren't great, but you don't go to Guanajuato for a resort experience. The pool was indoors and seemed quite cloudy. The playground appeared to have new equipment. There was a gym, but we didn't use it.

We DID use the on-site restaurant twice: the evening we got in, and one morning for breakfast. It is generally open for breakfast and lunch only (closes at 4pm) but Saturday when the RCI folks come in, it is open until 8pm. The food was fine, but for dinner, a better choice (other than going into town) is Restaurant Conde de la Vallencia in Vallencia, the little town up the hill from the hotel. It's about a 15 minute walk BACK to the hotel (downhill). We never actually made the uphill walk. But great food there! I had a steak dinner that included rice, beans, guacamole, and a cheese enchilada for 122 pesos (about $12 US). Really, really good. While you're there, see the church - gorgeous. Also several little shops - jewelry, folk art, etc.

Staff at the hotel was very helpful - within language constraints. One bellboy spoke a bit of English. Otherwise, as it is pretty much everywhere in Guanajuato, you do need Spanish.

Villa de la Plata served us quite well -- although we probably would not stay there again. We would want to be closer to town or actually stay downtown.

  • Liked — separate bedrooms for family members, kitchen facilities
  • Disliked — nowhere comfortable to sit, too far from Guanajuato
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TucsonBarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 5 Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 April 2008

We exchanged into this resort through RCI and it is unfortuate that there is not more availabilty in this area as Guanajuato is a great base to use when visiting the colonial cities of central mexico. The area has much to offer and we thouroughly enjoyed our vacation.
When we travel, our expectation in accomodations is modest as standards vary from one country to another, but one does hope that they will be clean. We found our two bedroom, two bathroom until to be very, very dirty. Although there were several maids on the grounds cleaning other rooms, reception was unhelpful and would not send one to clean our unit. The next morning, we "borrowed" some cleaning equipment and proceeded to do some basic housekeeping. We washed the floors which looked like some food/liquid was spilled and left to dry, and wiped down all counter surfaces, including the shelves in the closest, even the kitchen chairs were covered in dust. All the dishes were washed as several had caked on food. We even swept the outdoor patio that was littered with cigaret butts.
The two bedrooms had carpets which could have used a vaccuming and the shower curtains in the bathrooms were covered with mold.
Making breakfast was a challenge as the toaster only worked on one side and the control element was fused, also, the number of utensils was limited. Cable was only available the first day and the on site pool was closed during our entire stay. The water was green and covered with a slimy film. The childrens' play area was also dirty and some of the equipment broken and unsafe. I cannot comment about the on site restaurant as we never ate there.
The ant problem mentioned by one reviewer continues so we had to be careful how we stored our food. Additionally, the resort is located on a very busy street so be prepared for the constant noise of heavy traffic. It was also very hot when we visited and we were only provided with one fan for our unit.
Overall, there was an air of general neglect and the resort would benifit from a major maintenace overall. If I ever returned to this area I would stay elsewhere. It is also recommended that you read the first review provided for this resort. The information provided is still relevant and was very helpful.
We had a car during our stay which we found to be very useful. We had no difficulty navigating the streets or finding parking which was very affordable. Knowing some Spanish is essential as little English is spoken in this area - my husband acted as translator for our group of two couples. We did not allow our choice in poor accomodations to affect our enjoyment of the area.

  • Liked — Unfortunately nothing
  • Disliked — Dirty!
  • Stayed April 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CatharineB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central California Coast
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 May 2006

We exchanged through RCI to this resort. We were in Room 29 at the end of the building. It was OK, but not what we expected from an RCI exchange. We've stayed all over Mexico & Europe & this hotel would rate a 3 on a scale of 1 to 10. We basically judge a place on the room and not the amenities as we don't hang around the hotel/resort. Villa de la Plata rooms need a facelift. The room we had was good size (I BR/2baths/Kitchen) but not very clean, especially the kitchen. The bed & couches were very hard. We had 2 small balconies and they brought in new wrought iron chairs for one of the balconies which were the most comfortable furniture in the unit. The kitchen had a microwave/toaster but we didn't use them. The stove worked as opposed to another reviewer who said theirs didn't. We had lots of ants that came out at night in the kiltchen, but that wasn't an issue for us since we didn't cook at night.

The onsite restaurant was fine. The grounds were so-so as far as plants, but needed some TLC. They were painting some of the exterior. It's located on a mountain road with no sidewalks about 5 miles from town; it would be dangerous to try to walk. It's right on the bus route so that was convenient or you could catch a taxi going by or have the desk call one for you. There was a small tienda across the road to pick up some basics for food, if you didn't want to carry it back from town. One note to those who don't speak any Spanish....there was no one there duing our visit who did speak English so that could be a problem. Net net, we would stay somewhere else, if we returned to Guanajuato.

Stayed May 2006
Helpful?
4 Thank seek4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vero Beach, Florida
Level 6 Contributor
153 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 7 April 2003

We stayed at the Villa de la Plata in Guanajuato (RCI). Its about as high as you can get in "G" and its about 2.5 miles to the center of town. Believe me when I tell you there is no walking to town. There is no sidewalks, so bus or taxi is your only way to travel (or private car). Bus leaves from right in front of the Hotel. The best advice I can give you if you are traveling to "G" on your own, learn to speak Spanish. Very few people speak English and the next best tip is carry change. The Hotel is probably a 6 on a scale of 1-10. Could be cleaner. We ate breakfast there once, it then was closed for a couple of days. We had a refrig and coffee maker and toaster so we bought some stuff for breakfast. There is a big Grocey store about two blocks from the Mercado Hidalgo (facing the Mercado it is right. Look for the Ambulances, we thought it was a Hospital, but it was a Grocery store. Between the Mercado and the Grocery is a bus stop area. You can catch the bus to the Mummy Museum here (look for bus that says Momias), its only 2.5 pesos to go. The best Museum is Museo Iconografico del Quijote. This is the Don Quixote Museum, it is really good, clean, and free. The Jardin Union (square) is excellent. Definitely make a trip to the San Cayetano, La Valenciana Church. In that area, all within 10 yards is the Church, a great resturant Casa del Conde de la Valenciana open 10-6 only. Its left of the church and a nice gift shop Ojo de Venado, right of the church, amost directly across the resturant. Behind the church also to your right is a Mine you can take a tour and walk down the mine. It was worth it and its was very cheap to do so. You should be in shape to take the walk down and up. To get there you can take the Valenciana bus and get off at the church . There are a number of churches and museums that are worth visiting but the next one we found that was great was the Cata Church. Again we took the bus. Two other resturants we liked was Chao Bella and if your upant up the hill behind the San Diego church. All 3 resturants mentioned take Visa, so does the gift shop. We went to Casa de Capelo, which is up past the San Cayetano church. He is a famous Ceramist. You can take a bus, to the foot of the hill on the left, but then you will have to walk to his place. If you are interested in buying stuff, make the trip, his stuff in gift shops around "G" are almost double. No Visa. A suggestion on going to Delores Hidalgo, don't go on a tour, if you are thinking of buying some ceramics, the tour will only take you to one or two places and there a dozens. You may want to take a taxi or private tour. If you are not going to buy stuff, we did not feel it was worth the trip to buy an ice cream cone. We stayed one week in "G" and learned the bus system and then went to San Miguel for one week, were everyone spoke English. John and Barbara.

  • Stayed April 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
32 Thank jonbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa de la Plata

Property: Hotel Villa de la Plata
Address: Carretera Mineral de Valenciana Km 3, Guanajuato 36240, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 55 Hotels in Guanajuato
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Villa de la Plata 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Hotel De La Plata

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