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“Good hotel for the price”

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Hotel Balcon del Cielo
Ranked #15 of 55 Hotels in Guanajuato
Reviewed 30 June 2014

The staff was very helpful. I was going to a wedding with my husband and he needed his pants ironed - we asked the front desk and they offered to iron it for free. We also needed a taxi at 4am the last day we were there and they also set it up for us without a problem. They give vouchers for breakfast at Cafe Valadez, very tasty authentic mexican breakfast. They also include cards for free rides up and down the funicular. The view from the balcony was amazing.

The only thing negative thing is that the rooms don't have A/C. I was aware before I booked the room though. Since you're up on the mountain cliff though, you can open your balcony or window so the breeze can come in. You can also ask the front desk for a portable fan.

  • Stayed: June 2014, travelled as a couple
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1  Thank Cristina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (145)
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16 - 22 of 145 reviews

Reviewed 19 March 2014

Our first time in this beautiful city only to be further enhanced by staying at this hotel. We enjoyed our balcony and the endless view day or night. The rooms are very clean and the beds+pillows are comfortable. The bathroom had full amenities including a hair dryer. However, be prepared to walk a bit up and down the stairs on arrival and departure to reach a taxi.

Room Tip: Pay a bit more to have a balcony. For a more quieter room, as for one on the 2nd floor. FYI - do n...
  • Stayed: March 2014, travelled as a couple
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Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

We booked our room based upon the view and what appeared to be a relativelty newly constructed hotel. Instead of choosing the basic room with a balcony, we chose one of the two "terrace rooms" and certainly had no regrets about that choice. Initially, we were confused by the arrangement in the pay parking lot located above the hotel but once we found out that with the special arranged rate of $90MXN, we certainly didn't have the objections voiced by others. The real eye opener was the lengthy stairs one had to carry their personal items (luggage, etc) down to the hotel! Once you check in, you are provided with a pass for the funicular (reciprocating cable car that takes one down to or returns you from the Jardin de la Union below). As a hint, we learned our lesson by carrying everything down and talked to the girl when checking out to get someone to carry our baggage up the stairs. Should we decide to stay here again, we will pack lightweight overnight bags.

Once again, we ran into the quite typical hard beds often found in Mexico. In this particular case, they attempted to use box springs with a small pillowtop and it didn't cut it with us! Other than this, our extremely modern contemporary room was extremely clean, the shower was what one would expect with plenty of hot water and pressure and the terrace was a real plus!

When one visits Guanajuato, they learn very quickly about the altitude, the hills/stairs and just how good of shape they either are or are not in!

It is a great experience but be prepared to deal deal with the altitude and the hills!

  • Stayed: February 2014, travelled as a couple
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1  Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

The hotel was amazing, the view was incredible, the funicular takes you up to the hotel and you can't get tired of the view while you're being taken up. It included free breakfast at Casa Valadez, it was the best free breakfast I have ever had. The staff was very helpful. They kept our luggage safe after check out, they recommended places to visit... We loved it!

Room Tip: Ask for a room with balcony
  • Stayed: December 2013, travelled as a couple
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Thank aairal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

Came to Guanajuato in June 2013 on a road trip from Mexico City, The Hotel is located close to Pipila Statue ( walking distance). It is located on a hill overlooking the city. The Stay included breakfast at a local restaurant ( which was good) it also Included a punch card for the funicula ( Cart) that does down to the downtown area. staff was friendly. Great Romantic location

  • Stayed: June 2013, travelled as a couple
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Thank mozz13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

the hotel is very nice, the room and the facilities. Is very small, but yes, has a great view (if you like to see the roof of the houses)...
there isn't phone in the room so you have to go to the front desk anytime you need something.
rooms are very clean.
the hot water works.
the agreement with the parking lot really sucks...I always have to pay more than what the hotel said... times are from 9am to 9pm and from 9pm to 9am...so if you enter at 8pm they charge you the hour plus the charge of the next 12hours...I dont know you are supposed to pay 10 bucks and you finishing paying more than that.....
if you are hungry at the 10pm so let me tell you that you are in troubles. the funicular is closed at that time, the hotel doesn't have restaurant, you can't take your car becasue the parking lot is closed too...so if you want to eat somethig at night be prepared.
the food in the restaurant in front of Juarez Teather was more than delicious...
BUT PLEASE DONT GET ME WRONG THE HOTEL IS NICE....

Stayed: October 2012, travelled with family
Thank ger_ariasmata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

We stayed for one night, arriving at around 2pm but we had to wait for our room, check in hour is kind of late. The room was very nice, they have the option of room with a big window or a terrace for a higher price which I think has no need since the "window" room has a small terrace with two chairs and the view is as well amazing. The bad thing is you have to access either from the center through the funicular or by the upper part, which implies going down some stairs and if you have a lot of luggage is kind of annoying. The personal was nice and friendly, we got breakfast at a nice restaurant and I think for good quality this was the cheapest we found.

Stayed: July 2013, travelled as a couple
1  Thank Daniela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Balcon del Cielo

Address: Carr. Panoramica Pipila, Guanajuato 36000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #15 of 55 Hotels in Guanajuato
Hotel Class:3 star — Hotel Balcon del Cielo 3*
Number of rooms: 10
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