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“Low cost hotel”

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Hotel Real de Minas
Ranked #32 of 56 Hotels in Guanajuato
Mexico City, Mexico
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Low cost hotel”
Reviewed 4 December 2011

The hotel is antique. The rooms and furniture are really old, like the 70´s without renewal although big enough. We ate only once in the restaurant, the food was ok, prices were reasonable and service great although in the rest of the hotel was not: front desk did not have any information of the city or a map, took us almost 1 hour to receive extra towels, etc ...
Pool water is not heated and there are not towels in there. There were many people in it, but only with their feet in. Bathtub was terrible, since sewage was blocked and you could use only a small amount of water before it gets flooded. Beds are really small and no chance that two adults can sleep comfortably in them.

The hotel is far from downtown and you can not walk to the main attractions, although it has the advantage of having parking lot and is near of a couple of places to visit.

Cost is good if you are looking for a place to sleep only and you are not looking for the best.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FD09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
    36
    63
    57
    25
    30
See reviews for
84
41
4
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Toronto
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 7 September 2011

Loved the pool, well kept and clean. The rooms were very original and roomy. I had 2 double beds with lots of room for luggage and everything else. the hotel is very pretty and well kept. Had great service at the pool, restaurant and the front desk. Went into town for a tour with the Estudiantina and it was a lot of fun you can go and meet them in front of the theater and you pay to join them but you'll have a blast.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank vash17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caen, France
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 January 2011

that was a very good night, with a good service, big double rrom, very clean... in a short way : perfect, and for something like 20€ !!!!!

Stayed January 2011, travelled with friends
Helpful?
2 Thank GT4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
147 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed 21 September 2010

This hotel is a complete disaster. I have traveled in more than 50 countries in all continents, in all different kinds of hotels (from budget to five stars). During all my travels, I haven't seen such a poor customer service and unhelpful staff .

As another review mentioned, their staff indeed need a complete make over.

My stay here was one problem after another. Not only they mishandled my reservation, when I arrived they had me waiting (and my one year old baby) at 9pm in the lobby for one hour. They then obliged me to take a room 25% more expensive than my booking.
One needs extra blankets? a bed for a baby (previously requested)? none is available... And one needs to ask at least three times (in Spanish) before they start acting upon a request.
Internet is not working. You can't change money, because they claim they don't have pesos...
Some rooms are nice, but there is nowhere you can put your clothes. Hot water is irregular, etc. etc. A two stars hotel would do better than this.

Their staff just don't give a damn about their clients. If you want to enjoy Guanajuato, give yourself a favor and avoid Real de Minas.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank strawberita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Guanajuato hotels

Munich, Germany
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 July 2010

I traveled to Guanajuato with my husband and my in-laws. We liked the hotel since the very beginning. Well located, accessible price, breaksfast is included -and its buffet breakfast is really good-. The personel is very friendly and they speak good english. What I disliked a little bit about this place is that some external touristic providers offer their "tour" services to the hotel guests -which has nothing to do with the hotel itself-. Looks like these external touristic service providers have some kind of deal with some employees of the hotel. So we had agreed a certain rate with the guy for a tour through the city and at the end of the tour he wanted to charge us more money to what we already agreed in the begininning -I think this was because he saw my inlaws were foreigners, and I am mexican so I got a good deal-. Anyways, we did not pay him what he wanted, because we had already agreed on a price. Don't let yourself be cheated on the price by these external touristic service providers.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank claudialpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lambertville, New Jersey
Level Contributor
130 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 21 May 2010

I stayed here for a business isit to the university. The hotel is charming and well located. I was in room 366. There were some very nice features. The room was spacious and the location was nice. The price was reasonable. The hotel facilities were good.

But there were some issues:

- The outlets were not grounded in any of the plugs. So could not recharge my computer
- No lights at the end of hallway so very difficult to put key in lock
- difficult to find the ligt switches
- The breakfast served was pretty burned (had the huevos rancheros)
- Room next door had loud small children and walls seemed very thin

I would stay again and the city is very beautiful.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trinzeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 March 2010

We stayed here February 26th to the 28th. It is very easy to get to if you are driving. It's a medium sized hotel I guess, and has a real old school feel to it. Our purpose was to explore the city and this place served as a great base camp. It is located about a 10-15 walk from the Jardin Union, the nucleus of the city. The walk is safe and sidewalks will take you all the way there. The staff weren't super friendly, but they were useful and informative. It was weird that our TV didn't have a remote control. You have to go down to reception and sign one out - very Mexican and strange. The rooms were clean, quiet, and plain. Nothing special. The shower was awesome, very great pressure and temperature control. Overall, I recommend this place for those of you who need a solid and economical place to stay while getting to know Guanajuato.

Stayed February 2010, travelled as a couple
Helpful?
1 Thank BillyMU99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Real de Minas

Property: Hotel Real de Minas
Address: Nejayote No.17, Guanajuato 36000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 56 Hotels in Guanajuato
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Real de Minas 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Real De Minas Guanajuato Hotel Guanajuato
Guanajuato Real De Minas

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