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“Room had a few defects, but staff is outstanding”

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Hospederia del Truco 7
Ranked #21 of 73 Guanajuato B&B and Inns
Pátzcuaro, Michoacán
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Room had a few defects, but staff is outstanding”
Reviewed 22 June 2009

First, the negatives:
Be aware that there are 34 steps up from street level to the front entry. This is not a good hotel for people with walking difficulties.

My first impression of our room at the Hospedería del Truco 7 was some disappointment; the room looks attractive, but seems smaller than in their website photos. Either because of the shape of the room or other factors, some of the larger furniture has been placed obliquely across inside corners, rendering some space unusable. (Referring to our room, "La Silbidita".

The poorly fitted, narrow windows/doors to the tiny balconies are very difficult to open and close; we were advised when we arrived not to open them until construction on the roof stopped for the day; illumination and ventilation were poor. A day later, we discovered a bright wall lamp we'd overlooked.
There is no desk, table nor chair except a small couch. The most irritating aspect are the somewhat hidden step downs next to the window-doors. We stumbled into these 4 or 5 times until we became more aware.

Noise: due to its location directly over a significant intersection in Guanajuato's Centro, noise is inevitable in the rooms. Just below is the first stop on the loud but cheerful early nighttime callejoneadas (troubadour led walks through picturesque alleyways); a plus, not a minus, in my opinion. However, there is a parking garge entrance closeby, and a night club on the corner, with loud partiers emerging in the early morning.

A small oversight is that there's no coffee nor tea available for early rising guests at the hotel. You have to go out if you want some, or do as we and bring some instant and a heater plus a mug.

The included breakfasts at the restaurant Truco 7, about 4 easy blocks away, were passably decent but lacking any special flair. They are what I describe as Mexican home style breakfasts. The guests' choices are limited to 3 basic breakfasts, with a few variants, but you can, as we did, order more from the regular menu, at a small extra cost, of course. However, (and I hate to say this, as we have fond memories of the Truco 7 restaurant from earlier trips), but there are better breakfast options elsewhere.

Now, the positives of the Hotel: the king bed is very comfortable, and the bathroom, although small, is nicely outfitted with bath amenities. Most of all, the shower supplies copious hot water after a moment's delay.

Next, the most outstanding and positive aspect of a stay at Hospedería del Truco 7: THE STAFF, led by Magdalena, is super. They are charming and cheerful, and went out of their way to make our stay enjoyable and more comfortable.

They got us a chair, arranged wine and flowers for our wedding anniversary (on advance request and with a reasonable extra charge), the brought us a bedside lamp, and made everything more pleasant. In fact, because of our changes of needs, they set up the chilled sparkling wine twice, and brought us complimentary snacks, such as a very good guacamole, and salami and jamón serrano.

Their cheerful goodwill went a long way to overcoming our disappointments and some irritants of the room.

So, in order to expand on my vote of "thumbs up" or "thumbs down" when recommending to a friend, I'd give it a Thumbs Up, keeping in mind the shortcomings I mentioned above.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
Level Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 September 2008

Stayed one night in this hotel. The room was charming and decorated with taste. The bathroom was spotless and the colorful tiles give a colonial touch to the place. The bed was ultra-comfortable and the included breakfast superb (it is served in a nearby restaurant with the same name as the hotel). Internet was included in the price.

  • Liked — The room and the location
  • Disliked — A bit overpriced
  • Stayed August 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Cristian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
140 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 24 July 2008

The hotel´s website made the rooms look amazing and the balcony even better, we thought it would be a lovely place to stay. We got there and it was a decent place, clean but not worth $70 a night. It was a good location near the main plaza but when we were there half of the balcony was blocked off so we couldnt get to where the good view was. It was a good place because of location and it was fairly clean but i would not pay that price for the room again. That will be the only time i stay there just because of that factor. If money isnt a factor and you want a good location with good size rooms then go for it!

  • Liked — The location of the place.
  • Disliked — The cost of it.
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Devilsteeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
182 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 13 April 2007

The correspondence with the Truco 7 Hospederia via e-mail before our arrival was very cordial and amiable. The website showed charming, well cared for rooms. When we got there we were a little disappointed. There was nothing really wrong. Compared to other places that I have stayed in Mexico, it seemed a little expensive for the room. This is the first time I had been in Guanajuato so it is possible that it is a more expensive city than others in Mexico and I was expecting better quality. The bed was comfortable and things were generally clean but it was not spotless. The sheets, towels, etc. were clean but it was not sparkiing--dust around the baseboards, dust in the corners of the bathroom, etc. On the positive side, the location is great--just a minute's walk from the main square (Jardin). The view was nice as well. Like many rooms in Guanajuato it was a bit noisy at night what with the church bells and revellers leaving the bars (but I think that this is found throughout the center of Guanajuato). It seemed as if we were the only guests there which was fine. According to the website the Hospederia does not raise their prices during holidays or festivals. If so, then this might be a good spot during the Cervantino festival when many of the hotels raise their prices dramatically.

  • Stayed April 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viajero5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hospederia del Truco 7

Property: Hospederia del Truco 7
Address: Calle Constancia 9E | Centro Histórico, Guanajuato 36000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Amenities:
Restaurant Airport Transportation
Hotel Style:
Ranked #21 of 73 B&Bs / Inns in Guanajuato
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hospederia del Truco 7 2.5*
Number of rooms: 5
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