The rooms are pretty good, tiny but good. They are much smaller than the Sheraton that is 2 blocks away, which is pretty old but still better than this horrible hotel. I travel on business a lot and this was the worst stay I had in 7 months in Mexico.
I need my bills to be emailed to me since I travel a lot and don’t have time to scan them to submit them as expenses. I requested this when I checked out and never received it. I have called them 3 times and never received the bill.
The staff is unprofessional, specially the one in the concierge. The only good thing about this hotel is that they have a steakhouse on the second floor that is really good since it is a franchise that does not belong to the hotel.
My recommendation is to stay at the Marquis that is 3 blocks away from this hotel, in which the service is incredible, it is only 10 dollars more per night and has a magnificent Mexican restaurant. The only downside from the Marquis is that you don’t get any frequent traveler points.
- Official Description (provided by the hotel):
- The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more less
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- Also Known As:
- Marriott Mexico City
- Mexico City Marriott Reforma Hotel