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“Poor Management”

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Dominion Corporate Suites
Certificate of Excellence
Reviewed 6 June 2012

This hotel is very poorly managed. The elevators rarely work. The internet is spotty at best. Internet connectivity goes down each night at 9. If you have any service need after 8 pm you have to wait the next day. The Management staff treats the guests as an inconvenience. The location is amazing, but considering you can get a Jr. suite at the Marriott, W or Intercontinental hotel next door for less, and get better service you are better off staying there.

The breakfast is below par. Parking costs extra. Beware of this hotel if you rely on working from your hotel. If you want to pay a premium for a sib standard experience, this place is for you.

Room Tip: There is not room service. The maid service and Door men are very helpful. The hotel Management is...
  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank JCwashDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (39)
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15 - 21 of 39 reviews

Reviewed 24 August 2011

I stayed at Dominion Suites for 15 months. Perfect place for International travellers on short-term assignments. I stayed in a very spacious 2 bedroom suite. Staff was very helpful and friendly. Surrounding area is very safe.

Room Tip: Rate is per night only, would suggest mattress pad for longer stays
  • Stayed: July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank dean s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2011

My husband and 2 young boys (2 1/2 and 1 yr. old) stayed at the Dominion Suites in Polanco Mexico City for approx. 2 months. I was very happy with my stay.
The location is fantastic for anyone; without children, with small children, with older children, etc... You can't beat being so close to the restaurants, Lincoln Park and a very large playground for smaller children with swings and many slides. And of course the Pool is a big plus.
The customer service was great. The cleaning ladies became very familiar with my boys and interacted wtih them as if they were a nanny. The doorman were friendly and very helpful if I needed assistance from getting water jugs, to delivering take out to us in our room, to keeping a diligent watch for security purposes (although I NEVER felt I was in an unsafe neighborhood).
The ladies at the front desk (especially Yetzul) were incredibly helpful. The would translate for me, order food for me, make appointments for me, do research for me, print things for me, daily check in if I needed any dry cleaning services, etc...
The apartment (or as people say... "aparthotel") was very spacious but we were charged approx. $90 for damage. We had 2 labs with us so most likely this was reasonable but do a diligent inventory when you arrive.
We were not disappointed and I doubt you will be. Enjoy Mexico City!

Stayed: March 2011, travelled on business
1  Thank rebekah1729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
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Room Tip: bien amplio
Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
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Stayed: August 2017, travelled on business
Review collected in partnership with this hotel
Thank juliocesarf445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago
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Reviewed 24 February 2017
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Room Tip: Que no sea planta baja
  • Stayed: February 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Pabloatela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago
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Reviewed 13 February 2017
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Stayed: January 2017, travelled on business
Review collected in partnership with this hotel
Thank caballerofontes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago
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Additional Information about Dominion Corporate Suites

Address: Calle Aristoteles 21 | Polanco, Mexico City 11550, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 224 Speciality Lodging in Mexico City
Hotel Class:4 star — Dominion Corporate Suites 4*
Number of rooms: 24
Official Description (provided by the hotel):
Dominion Corporate Suites is located in the dynamic and vibrant Polanco district, and houses 24 modern, spacious two-bedroom suites, each with a living room, fully equipped kitchen, and private balcony. Dominion Corporate Suites prides itself on offering short and extended stays to guests who count on our high-touch, personalized service and extensive hotel amenities. A contemporary environment where space, quality and elegance meet, Dominion Corporate Housing is the ideal choice for those staying on the west side of the city. In addition to being pet friendly, the property offers covered parking, 24-hour security, complimentary breakfast, outdoor pool, fitness center, and free WiFi to ensure a comfortable and productive to stay for executives and families alike. ... more   less 
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Also Known As:
Dominion Corporate Suites Mexico City

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