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“A Great Four Seasons”

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Four Seasons Hotel Mexico City
Ranked #10 of 309 Hotels in Mexico City
Certificate of Excellence
San Francisco
Level 6 Contributor
220 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“A Great Four Seasons”
Reviewed 22 March 2012

This Four Seasons exhibits all the qualities the hotel chain is known for. the service was excellent, and the hotel itself is charming built around a central courtyard which features a bar and a restaurant. The rooms are spacious and quiet, and the windows even open. The hotel has plenty of natural light and fresh air.

The health club is "ok" but the pool small and not worth lounging around.

The only downside is the location. The hotel is neither close to the business district or the upscale Palenco neighborhood (about 20 minutes by car). It is close to the archeological museum and the now seedy Zona Rosa.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gearhead85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,327 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
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English first
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 March 2012

Great service, food, accomodations and location. The staff offers a great service and goes the extra mile to ensure we feel at home.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WJG-PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 March 2012

Fantastic service, good location (albeit perhaps less so for business), great design, wonderful restaurants and an overall lovely setting. I highly recommend it.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nyabogado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riacezia, General Manager at Four Seasons Hotel Mexico City, responded to this review, 10 March 2012
Thank Nyabogado you for your positive review. Truly appreciate it.
Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saco, Maine
Level 6 Contributor
225 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 3 March 2012

Great hotel, very secure. Adjacent to Chapultepec Park. Staff are very attentive. Everything is great about it, but plan to pay for any additional services, etc. A glass of wine in the bar will cost you $15-20 per glass depending on brand, et. It's a 5 star hotel, so you're going to pay 5 star prices for everything.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nucenturion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riacezia, General Manager at Four Seasons Hotel Mexico City, responded to this review, 10 March 2012
Good day Nucenturion,
Appreciate your review and I am glad, considering you are a Senior Contributor for TripAdvisor, that you did enjoy your stay with us. On the pricing, we make sure that prices are competitive to the 5* market in th city. Wines are expensive in Mexico. More so than, let's say Miami, where I managed the Four Seasons property for 4 years before moving to this lovely city last year. And, in mamy aspects this city is more expensive in such items as clothing, food,. cars, and others.
Nonetheless, we hear you and I have discussed with my F&B managers to look for one or two more economical options that may present a better value to certain customers. As you said, wine prices vary according to quality, and we care of having the best wine variety in the market.
Sincerely,
RIcardo Acevedo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 March 2012

The staff at the hotel is exceptional, very polite and helpful. Having stayed at different hotels throughout the city, I would definitely recommend this to others. The hotel is situated in a good location, and the restaurant area in the courtyard is very nice. The room was pleasant and spacious. Very impressed!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jasmine198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chula Vista, California
1 review
Reviewed 1 March 2012

the concierge department was of great touring guidance. The food, rooms, views, were exceptionally great!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karla e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 February 2012

Excellent attention from staff, great location. Good food.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IRODRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Mexico City

Property: Four Seasons Hotel Mexico City
Address: Avenida Paseo de La Reforma 500 | Colonia Juárez, Mexico City 06600, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Mexico City
#7 Business Hotel in Mexico City
#8 Luxury Hotel in Mexico City
#10 Romantic Hotel in Mexico City
#14 Family Hotel in Mexico City
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Mexico City 5*
Number of rooms: 240
Reservation Options:
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Also Known As:
4 Seasons Mexico City
Four Seasons Mexico City Hotel Mexico City
Mexico City Four Seasons
Four Seasons Hotel Mexico City

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