Just checked in last night. Was surprised at how dated the guest room and hallway are. 4th floor hallways smell exactly like a very old airplane. The room is spacious and comfortable but badly in need of refurbishment. Seems very dated, especially the closet, which is so shabby looking it does not belong in any five star hotel, let alone a four seasons.
We got a room facing the courtyard, still hearing banging from the construction next door, which went on until nearly midnight last night and then started at around 7am again! Unbelievable.
On the plus side, the staff is unfailingly polite and efficient. The food is good, though pricey.
Overall, disappointed in the quality of the guest room. We were so excited about staying at the four seasons, especially after a wonderful stay at their property in Hangzhou China a couple of years ago. At present, the quality of the guest rooms and the hallways are unacceptable by four seasons hotel.
And the $20 per day for wifi, for only one device? Please, that's really unfriendly! Especially considering the construction noises the guests have to endure these days, it really should have been offered for free as a gesture of good will.
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- Also Known As:
- 4 Seasons Mexico City
- Four Seasons Mexico City Hotel Mexico City
- Mexico City Four Seasons
- Four Seasons Hotel Mexico City