It seemed forever that we would see a sign about the new Hyatt under construction there on the Reforma. Each time we planned a trip to Mexico City I looked on the Hyatt web site and was informed it was not ready for occupancy. Then there it was. The Hyatt in Mexico City was open.
We told the taxi driver from the airport to take us to the Hyatt on the Reforma. I do not know a Hyatt on the Reforma, he replied. He made a cell phone call and told us the Hyatt was not on the Reforma, but it was in Polanco. We were delivered to the Nikko hotel, or what had been the Nikko hotel, now the Hyatt. What a disappointment. Not a new Hyatt at all, but the former Asian cigarette smoke infused Nikko. It did not smell of cigarettes anymore, but the lobby and the reception area were the same grossly over large space as before. The room were a mess. It was very small and furnished with a combination of the original blond wood Heywood Wakefield style and a few new dark wood pieces. The light system in the room was a nightmare. Everything in the room was controlled from a computer screen at the night stand. It was like getting in a new car with a new and foreign control system. At least one has a long time to figure out the auto, but not in a five day stay in the hotel. We were constantly waking each other in the night trying to turn on the bedside lamp and instead all the lights would come on. Shame on Hyatt for this bait and switch.
- Official Description (provided by the hotel):
- FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more less
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- Also Known As:
- Hotel Nikko Mexico City
- Hyatt Regency Mexico City