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“Excellent!”

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Hyatt Regency Mexico City
Ranked #11 of 305 Hotels in Mexico City
Certificate of Excellence
Omaha, Nebraska
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Excellent!”
Reviewed 6 September 2013 via mobile

This was my first trio to Mexico City. I was a little nervous about safety, but felt very comfortable in this hotel. It seemed to be a safe area of town, although the traffic was crazy! There are guards inside and outside. The staff was great! They are all very attentive and eager to ensure that you are comfortable and pleased with your stay. My room was on the 32 floor, and spotless! I had a great panoramic view of the city. The outlets worked with no adapter needed and bottled water is provided in each room (the water in plastic bottles is free, the water in the glass bottles is not). After the second day, I decided to brush my teeth with the water from the sink instead of using the bottled water, and had no issues. The room had multiple lighting options, which all could be controlled with buttons on the alarm clock, which I thought was a neat feature. It was very quiet on my floor, and the AC worked great. There are a few restaurants in the hotel, and they all had decent food. There are also plenty of restaurants within walking distance. I was impressed with this hotel and will be staying here again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prizeseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (203)
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Mumbai (Bombay), India
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2013

The hotel is located in Palenco very close to Chapultepec park. Very considerate and kind staff at the hotel and the Concierge is very helpful. It is close to several sites and in a very safe neighborhood.

Room Tip: The higher rooms have better views.
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank duggalkabir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2013

We stayed here for 3 days recently and we found the location to be in a very safe part of Mexico City and I loved the gym. Their equipment is all new and has a great view on the 4th floor overlooking the park. The cardio/spin equipment also overlooks the lap pool, which is a great size for your morning workout.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Kevin511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 September 2013

That Hotel is a real Hyatt Regency Standard and we did liked our 2 Nights there pretty much. Top friendly Service at the Reception and at the Breakfast Service. The employess did speak good english and was very customerfriendly. Interiour was nice decorated and we felt very cosy there. We can recommend this Hotel.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachandsuntravel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 September 2013

Excellent hotel with great service. Best hotel I have stayed at in MEX (my 8th trip to MEX this year!). Sometimes prices are quite high but shop around and you can get good deals on the day rate. Food good, service excellent. Ideal for Polanco and the restaurants around the park.

Room Tip: Look for a room with a view over the park. Go for the higher floors too.
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  • Stayed August 2013, travelled on business
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Helpful?
Thank DicconW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
119 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 31 August 2013

Previously Nikko hotel, it is conveniently located at the business center of the city and near by the high end shopping area.
The hotel is clean and the lounge accommodates business meeting in style.
A place to return as your business hub.

Room Tip: Executive room
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  • Stayed June 2013, travelled on business
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Helpful?
Thank openhorizon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trenton, New Jersey
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 August 2013

Recently traveled to Mexico City on business and this is the first time I've stayed in this particular Hyatt. It will be my go-to hotel from now on. Comfortable, spotlessly clean, well-appointed rooms with modern furnishings, a spectacular buffet breakfast with both the familiar and the exotic (a must try is a fruit soup called sopa de citron), a top-notch location and a well-trained staff literally make this a true home away from home. I am a woman who travels alone and the area is quite safe to walk around in, even at night. The gym is well-equipped, although it's hard to predict how busy it will be in the early morning; one day the cardio room was virtually empty, the next time I went all the equipment was in use (although I have to admit it was a half hour later). Earlier is best if you work out in the morning. All in all a very positive experience.

Room Tip: There are spectacular views the higher the room.
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Stayed August 2013, travelled on business
Helpful?
1 Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Mexico City

Property: Hyatt Regency Mexico City
Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Official Description (provided by the hotel):
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City

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