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“Business Trip”

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Hyatt Regency Mexico City
Ranked #12 of 310 Hotels in Mexico City
Certificate of Excellence
Zurich, Switzerland
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Business Trip”
Reviewed 27 December 2013

I was twice at this hotel in 2013. Love the location and the food is excellent. The lobby is undergoing refurbishment so it does get a bit loud from 8 am. The fitness facilities are also very good, the staff is friendly and competent and the Japanese Restaurant is great. Next trip to Mexico I will book this hotel again without hesitation. Ah! Breakfast is out of this world. I always felt sorry I did have a bigger appetite early in the morning!

Room Tip: I prefer the city view. You can choose between the Chapultepec Garden Views or the city view. I have...
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  • Stayed December 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Zumi11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bakewell, United Kingdom
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 5 December 2013

I stayed for three nights at this hotel which was changed last year to a Hyatt from the Nikko. The hotel is undergoing a refit to the main reception area but was still very good even with the construction underway. All the staff were really helpful and overall it makes for a very comfortable stay. I was on the club floor so had access to a really good lounge with some epic views of Mexico City and a good bar and the lounge was never too crowded even at breakfast, tried some nearby restaurants and it is a safe area for taking a walk round even in the evening. Everything was perfect only failed on excellent due to the refurbishment even though it had no real negative impact. Sure it will be super impressive when done and I look forward to coming back- great stay!

Room Tip: Club floor is worth it
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  • Stayed December 2013, travelled on business
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Helpful?
1 Thank Nickg450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northport, New York
Level 6 Contributor
212 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 30 November 2013

Great hotel, attentive staff, work still being done in lobby (looks like it will be nice when done). Breakfast was excellent but also pricy - especially if you don't eat a lot. Sushi bar was OK, although my friend from California thought it was excellent, I would recommend some of the excellent restaurants nearby.

I have stayed in the area before (I believe this used to be a Japanese hotel - Nico) and it is the only area that our company lets us stay due to safety. You can have the hotel pick you up in the airport and they arrange for taxis for you that can be put on the hotel bill, which is a nice service.

This will likely be a 5 star review when the lobby is done.

Room Tip: Get a room on the high floors as the view is pretty good.
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  • Stayed November 2013, travelled on business
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Helpful?
1 Thank andal03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 November 2013

Stayed twice in 2 weeks: once for business and once for pleasure. Both stays v good. No noise from the renovation and barely any disruption - tho assume that's why the rates are low. Service was as good as any boutique hotel - which is impressive. Get the concierge to call you a radio cab -- they do it pleasantly even tho it's 50% cheaper than their own taxi service. I felt safe walking around Polanco in the evenings by myself and ate out there all the time. Breakfast expensive and the only place you really are hammered by the renovation noise. Good location for museums + metro that takes u downtown is 5 min away. I'll stay here the next time i'm in town.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 668Traveller2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 November 2013

I was here unfortunately only for 1 night. Very beatiful hotel, luxury class, very friendly well trained staff, very clean, everywhere, beautiful rooms, luxury, I had standard room on 30 floor, great view overlooking the city, good neighbourhood, for example, the Bentley car dealer is right nextdoor, many trees in the street, and Starbucks closeby, 2 minutes walking, just few words, to recommend this hotel to everybody !!!! roomrate very low for so much value for money !

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derper D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, Virginia
Level 5 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 November 2013

I loved this hotel. Lobby is being renovated and i heard no noise. I stayed here for 7 nights on a business trip.

Great location in the Polanco zone, close to many shops, restaurants, parks, etc.....

I had a room in the 30th floor. Service was excellent from beggining to end. Lots of security so it really felt safe.

I tried the japanese restaurant called Teppan an it was very delicious.

Once the renovation is completed it will be an amazing hotel all the way.

It is geared toward business people and after 5pm all these people gathered in the hotel bars and social areas.

Breakfast is ample, lot of options and food is of high quality. Pricey but good. $20 dollars in average, pretty standard for hotels of this category.

The hotel is located next to the Intercontinental Presidente and very close to the Marriott and W properties.

Castillo and Parque de Chapultepec are really close, as well as the National Auditorium, the Museum of Anthropology and Masaryk Avenue, with a lot of restaurant and bars and shops.

I had a great stay in Mexico City and during my next visit i will stay in this hotel.

Room Tip: Ask for a high floor facing the Chapultepec Castle
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  • Stayed October 2013, travelled on business
    • Value
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Helpful?
Thank vacationer16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man
Level 4 Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 November 2013

I stopped at this hotel on business. I was very nervous about the warnings of work bring done in the lobby and even called them to check before hand. I'm relieved to say that the noise is minimal, and there is a coffee bar in the lobby where you can hold meetings.
The staff there are very attentive.
Rooms are fab, and have been re-vamped to perfection. For a business traveller, everything is in the right place. They are kept REALLY clean.
The gym is very good with plenty of machines to use and all facilities that you would expect.
The hotel is located in the best part of Polanco with a lot of services close and in walking distance. I would add that there's a great French 24 hour bistro in the Intercontinental hotel next door.
I had room service a couple of times and this was OK, could be better but nothing to really complain about. It was delivered in good time too.
I just hope that once completed, that the rates are not hiked up as I would definitely stay here again. The staff make this place and Management should be proud.

  • Stayed November 2013, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank FrequenttravellerIOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Mexico City

Property: Hyatt Regency Mexico City
Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Official Description (provided by the hotel):
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City

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